Fresh Manager

Cutler Bay, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $50,000.00 - $78,000.00

Work Schedule

Rotating Shifts

Job Description

Fresco y Mas is a vibrant and growing supermarket chain dedicated to providing high-quality fresh products and exceptional customer service to the communities it serves. Committed to fostering a work environment where all associates can be authentic, feel valued, and reach their full potential, Fresco y Mas emphasizes inclusivity and community engagement as key elements of its corporate culture. The company takes pride in delivering fresh produce, floral, meat, seafood, deli, and bakery items that meet the highest standards of quality and freshness, catering to the diverse needs of its customers. As a retail establishment, Fresco y Mas places great importance on maintaining strong neighborhood partnerships and ensuring a shopping environment that is clean, welcoming, and compliant with all health and safety regulations.

The Fresh Manager role at Fresco y Mas is a critical leadership position focused on overseeing the Fresh department, which includes Produce and Floral, Meat and Seafood, Deli, and Bakery sections. This position requires a dynamic individual who can lead and manage both operations and associates effectively to execute company best practices aimed at maximizing sales and profitability. The Fresh Manager is responsible for creating a positive shopping experience and a safe working environment that exemplifies the company’s vision of service, quality, and partnership with the local community. By promoting clean, compliant, and consistent operating conditions, the Fresh Manager plays a key role in enhancing customer confidence and loyalty.

This position demands a balance of physical labor, administrative responsibilities, team leadership, and strategic planning. The Fresh Manager leads by example while also delegating tasks, building strong teams, and coaching department managers to success. Key performance indicators for this role include overall customer satisfaction, on-shelf product availability, and production planning compliance to ensure strong sales performance. The Fresh Manager also manages fiscal responsibilities such as inventory control, labor management, and expense oversight while promoting effective sales techniques and efficient departmental organization.

Furthermore, the Fresh Manager supports recruitment, hiring, and training of new employees, upholds strict food safety and regulatory compliance standards, and fosters a culture of safety within the store. This leadership position requires exceptional interpersonal and communication skills, a high standard of integrity, and proficiency with relevant computer applications used in retail operations. The role involves varied shifts, including morning, afternoon, evening, and weekly closing shifts, demanding flexibility and commitment.

Overall, the Fresh Manager at Fresco y Mas offers an exciting opportunity to lead a vibrant team in a fast-paced, customer-focused retail environment. This role is ideal for a motivated individual passionate about fresh food retail, team development, and operational excellence, seeking to make a meaningful impact within a respected and community-oriented supermarket chain.

Job Requirements

Authorization to work in the United States or the ability to obtain the same
Successful completion of pre-employment drug testing and background check
Proficient with computer applications used in effectively operating the store
Exceptional interpersonal, motivational and communication skills
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement
High standard of integrity and reliability
Strong customer service skills, effectively addressing customer issues and controlling business impact

Job Qualifications

High school diploma or equivalent
Bachelor's degree preferred, preferably in business or a related field
3 to 6 years of supervisory experience preferred
1 to 5 years of minimum supervisory experience required
Proficient with computer applications used in store operations
Exceptional interpersonal, motivational, and communication skills
Food Safety Certification or ability to obtain within 180 days
Authorization to work in the United States
High standard of integrity and reliability
Strong customer service skills
Ability to coach, hold associates accountable, and recommend separations as necessary

Job Duties

Lead and manage Fresh department operations and associates to execute company best practices
Create a shopping and working environment that exemplifies the company’s commitment to service, quality, and neighborhood partnerships
Promote clean, compliant, and consistent operating conditions to increase customer confidence and loyalty
Provide courteous and prompt service
Identify and develop talent through proper training
Manage in-stock conditions, inventory, shrink, and expenses including labor and supply management
Maximize sales and profits through effective display, ordering, scheduling, and work planning
Delegate authority, responsibility, and accountability to department managers
Train and coach department managers on KPIs, product stocking, customer service, and safety
Communicate departments’ progress, financial results, and training enhancements
Support hiring, recruiting, interviewing, and onboarding of new associates
Ensure adherence to all employment laws, company policies, and safety training
Maintain compliance with food safety, USDA, COOL, and DOA regulations
Execute product recalls and withdrawals promptly
Cultivate a culture of safety and ensure proper use of personal protective equipment