Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

Golden Pantry is a well-established convenience store chain renowned for delivering quality products and exceptional customer service. With a strong focus on operational excellence and community engagement, Golden Pantry stores are dedicated to meeting the needs of their customers in a safe and welcoming environment. The commitment to food safety, cleanliness, and customer satisfaction is a cornerstone of the company’s values and daily operations. As a company that upholds high standards, Golden Pantry continuously strives to provide a positive experience for both employees and customers alike. The company prides itself on having a collaborative work culture where employees are encouraged to develop skills, grow professionally, and contribute to the company’s success. Working at Golden Pantry means becoming part of a team that handles not only retail sales but also food preparation and safety with utmost care and attention to detail.

The role available at Golden Pantry is that of a Shift Operator with a primary focus on preparing food according to recipe guidelines while upholding strict food safety requirements. The position entails ensuring customer satisfaction by consistently delivering food that meets quality and presentation standards. As a Shift Operator, the individual will also play a critical role in managing the store’s operations during their shift, including handling inventory, cash control, and providing outstanding customer service. This role requires the employee to perform duties efficiently and safely to contribute to the profitability and smooth running of the store. Responsibilities also include cleaning, organizing, stocking the kitchen and store areas, and handling customer inquiries or complaints courteously and professionally.

In addition to food preparation and customer interaction, the Shift Operator is responsible for maintaining compliance with all relevant city, county, state, and federal regulations to ensure the store operates within legal guidelines. The position requires familiarity with company manuals, communication of important updates, and proper reporting for incidents or shift changes. Attention to detail is critical for controlling waste, checking refrigeration temperatures, properly recording work hours, and safeguarding company assets. The employee must adhere to company policies regarding personal appearance and wear the designated uniform and name badge. By greeting customers warmly and offering prompt service, the Shift Operator contributes actively to creating an inviting atmosphere that encourages repeat business and positive customer experiences.

This busy position involves the use of various equipment, including ovens, fryers, grills, cooking utensils, coffee makers, refrigerators, and cleaning tools. The role is suited for individuals with excellent organizational skills, the ability to manage multiple tasks simultaneously, strong math skills for handling cash registers and inventory, and a superior level of customer service. Retail sales experience is preferred but not mandatory for candidates who demonstrate a willingness to learn and adapt in a fast-paced environment. Physical requirements include the ability to move and lift objects weighing up to 25 pounds, perform repetitive motions, and work in different positions including standing for long periods. Overall, the Shift Operator position at Golden Pantry offers an exciting opportunity to work in a dynamic retail and food service environment where dedication and professionalism are rewarded.

Job Requirements

  • work primarily involves sitting and standing
  • capable of medium work including moving and adjusting objects up to 25 pounds
  • able to perform repetitive hand and wrist motions
  • able to remain standing for prolonged periods
  • capable of ascending and descending ladders or stairs
  • able to maneuver in tight and confined spaces
  • adhere to company uniform and appearance guidelines
  • follow all city, county, state and federal laws

Job Qualifications

  • retail sales preferred
  • excellent organizational skills
  • strong time management and multitasking abilities
  • superior customer service skills
  • basic math skills for orders, inventory, and cash management

Job Duties

  • prepare food according to recipe guidelines
  • ensure compliance with food safety requirements
  • control waste and resolve food quality and service complaints
  • clean, organize, and stock kitchen and store areas
  • operate shift efficiently and safely to contribute to store profitability
  • adhere to work schedule and company policies
  • handle customer service including greeting, assisting, and resolving complaints
  • record work hours and complete shift change reports
  • control cash and inventory during shift
  • maintain cleanliness and proper stocking of customer areas and product displays
  • check refrigeration temperatures and equipment
  • follow proper procedures for food storage, preparation, and serving
  • manage incidents and complete required reports

Job Criteria

Experience

Entry Level (1-2 years)


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