Fraud Strategy Analyst Lead

San Antonio, TX, USA|Remote

Job Overview

Compensation

Salary

Range $143,320.00 - $273,930.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Pension Plan

Life insurance

Paid Time Off

Job Description

USAA, a leading financial services company, is dedicated to serving members of the military, veterans, and their families. Established with a mission to empower its members to achieve financial security, USAA offers a broad spectrum of highly competitive financial products, exceptional service, and trusted advice tailored specifically for the military community. The company prides itself on its core values of honesty, integrity, loyalty, and service, all of which shape its culture and drive the way it interacts with both members and employees. Known for its commitment to supporting active-duty military spouses and for offering flexible work arrangements when possible, USAA is not just a financial institution but a community focused on making a meaningful impact.

This role, Fraud Strategy Analyst Lead, plays a crucial part in advancing USAA's mission by safeguarding the organization against evolving fraud threats. The position is remote-eligible within the continental U.S. with occasional business travel, although individuals within 60 miles of a USAA office may be required to work onsite several days per week. In this strategic and leadership-oriented function, the Fraud Strategy Analyst Lead is responsible for designing, overseeing, and driving USAA's overall fraud strategy, including policy development and analytical capabilities related to fraud rules management. The role requires collaboration with multiple stakeholders across the enterprise to influence business outcomes and mitigate risk in a complex, matrixed environment.

The analyst lead will engage actively with industry partners to exchange information and build partnerships, contributing to USAA's global fraud strategy. This includes leading discussions on technical solutions, developing and monitoring strategic plans, and ensuring the alignment of fraud initiatives with company-wide goals. The role demands expertise in financial crimes, fraud rules management, data analysis, and regulatory compliance, as well as excellent communication skills to influence senior executives and decision-makers. This position promises an impactful career at USAA where innovative fraud-preventive strategies are central to protecting company assets and member interests. Compensation for this role ranges from $143,320 to $273,930, reflecting the seniority and expertise required, though USAA does not provide visa sponsorship for this position.

Job Requirements

Bachelor's degree or equivalent experience
8 years of experience in financial crimes and fraud strategy
Expertise in fraud rules management and technology solutions
Proficiency in data analysis tools such as SQL, SAS, and BI software
Knowledge of banking regulations related to payments
Strong communication skills
Ability to lead cross functional teams and projects

Job Qualifications

Bachelor's degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solutions
Comprehensive understanding of the end-to-end process of gathering business requirements and applying business rules to recommend technology solutions
Expert knowledge and demonstrated experience using fraud rules management to recommend and implement strategies that reduce or mitigate loss and fraud exposures
Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems
Extensive knowledge of bank laws and regulations related to money movement and/or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA and Reg Z
Strong written and verbal communication skills, with demonstrated ability to synthesize data and clearly reporting findings

Job Duties

Leverages expert business, analytical and technical knowledge within financial crimes to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies
Serves as a subject matter expert in multiple areas of focus and drives conversations around technical solutions to create more effective strategies, systems, processes, or resources which benefit the business needs
Develops and monitors progress of strategic plans for opportunities and adjusts to rapid changes in the environment
Effectively communicates with fraud strategy teams and stakeholders and implements business strategy and aligns with the company's overall goals
Leads discussions within a single vertical (or area of focus) that are responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business
Leads large scale implementations and projects that impact managed tools
Leads cross functional teams to improve, synchronize, and integrate process controls and automation
Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions
Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures