Franchise Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Description

This job opportunity is offered by an independently owned and operated franchisee of Denny's, a well-established and beloved restaurant brand known for its welcoming atmosphere, diverse menu offerings, and dedication to quality service. Denny's has been a staple in the restaurant industry for decades, widely recognized for its commitment to feeding people at all hours with delicious meals and exceptional hospitality. As a franchisee, this establishment upholds the high standards and brand values set by Denny's corporate, ensuring every guest enjoys a memorable dining experience from start to finish.

The restaurant operates with a focus on inclusivity, community engagement, and maintaining a friendly, team-oriented environment. The independently owned franchise benefits from the strong brand recognition and operational support of Denny's while delivering personalized service reflecting the owner's commitment to local guests and staff.

The role available is for a Restaurant Manager, specifically titled as General Manager, responsible for elevating the guest experience beyond just serving meals. This position plays a key leadership role in driving operational excellence, staff management, financial performance, and customer satisfaction. Reporting directly to the Multi-unit Manager, the General Manager will oversee all aspects of the restaurant's daily operations, including managing staff effectively, driving sales growth, and ensuring that all corporate and brand standards are met.

This role requires an individual passionate about hospitality and leading teams, with a strong emphasis on recruitment, retention, and ongoing development of employees. The General Manager will be responsible for strategic execution of marketing initiatives, financial management including profit and cost control, and compliance with safety and operational protocols. A commitment to maintaining high standards in food safety, cleanliness, and guest engagement is essential.

Additional responsibilities include fostering a supportive and respectful workplace culture, building community relationships to enhance the restaurant's presence, and enforcing security policies. The role demands flexibility, physical stamina, and the ability to work under varying conditions, such as standing for long hours, lifting supplies, and communicating effectively in a bustling environment.

This position offers an exciting future for candidates who love serving others, have a flair for food, and are looking to build a rewarding career in restaurant management within a trusted and reputable brand. Employment is full-time and includes competitive pay commensurate with experience. Benefits offered by the franchise include medical, dental, and vision insurance, along with paid time off, supporting the wellbeing of employees.

Overall, joining this Denny's franchise as a General Manager means contributing to a community-focused, customer-first restaurant environment, where leadership and hospitality skills are valued and developed. It is an excellent opportunity for experienced restaurant managers or those looking to grow professionally in a dynamic and supportive setting.

Job Requirements

  • 3+ years of experience in restaurant, hospitality, or retail management
  • Food Safety Manager certification
  • Basic math skills including addition, subtraction, multiplication, and division
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Physical ability to lift and carry up to 50 lbs
  • Reliable transportation available
  • Proficiency in English
  • Ability to work effectively in a loud environment
  • Understanding of health and safety regulations
  • Commitment to hospitality and guest satisfaction
  • Capability to interpret financial reports and manage costs
  • Willingness to train and develop staff
  • Capability to adhere to operational policies

Job Qualifications

  • 3+ years of experience in restaurant, hospitality, or retail management
  • Additional leadership experience is a plus
  • Preferably possess an Associate’s or Bachelor’s degree or equivalent experience
  • Food Safety Manager certification
  • Strong organizational skills
  • Excellent communication abilities
  • Proficiency in English
  • Basic math skills including addition, subtraction, multiplication, and division
  • Respect for diversity
  • Strong problem-solving skills especially under stress
  • Ability to interpret financial statements and act on insights
  • Willingness to perform duties across all positions
  • Flexible availability including weekends, holidays, and extended shifts
  • Reliable transportation for bank logistics

Job Duties

  • Manage restaurant operations and staff effectively
  • Exhibit a strong commitment to hospitality and ensuring guest satisfaction
  • Report to the Multi-unit Manager and oversee staff management
  • Meet profit objectives, drive guest count growth, and foster sales-building initiatives
  • Emphasize employee recruitment, retention, and operational improvements
  • Support colleagues and foster a team-oriented environment
  • Prepare, analyze, and interpret financial and operational reports
  • Direct daily operations focusing on guest service and brand standards
  • Achieve profit targets by managing costs effectively
  • Implement corporate initiatives and marketing strategies
  • Develop team through training and feedback
  • Ensure equipment and facilities comply with standards
  • Recruit, onboard, and retain top talent
  • Address employee relations proactively
  • Build marketing relationships within the community
  • Ensure strict adherence to security protocols
  • Maintain hygiene standards and cleanliness
  • Foster respectful and enjoyable environment
  • Adhere to employment policies and regulations
  • Follow cash handling and operational procedures
  • Complete additional assigned tasks

Job Criteria

Experience

Mid Level (3-7 years)


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