Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Travel reimbursement
Professional Development
Job Description
Little Caesars Enterprises, Inc. is a renowned global leader in quick-service pizza restaurants, known for its commitment to quality food, exceptional service, and innovative operational standards. Established decades ago, Little Caesars has grown into one of the largest and most successful pizza chains worldwide, thanks to its unique business model and dedication to franchise partner success. The company operates both traditional and non-traditional restaurant locations, serving millions of customers with their signature pizzas and other menu offerings. As a franchise-driven company, Little Caesars puts significant emphasis on supporting its franchisees by providing robust training programs, comprehensive operational support, and ongoing mentorship. This ensures the consistent delivery of brand standards and operational excellence across all its locations. Little Caesars Enterprises, Inc. is an equal opportunity employer that values diversity and actively supports inclusive hiring practices, providing reasonable accommodations for qualified applicants during the hiring process. The company also participates in E-Verify to confirm employment eligibility for its workforce.
The Franchise Business Consultant Trainee I plays a pivotal role within Little Caesars' franchise support structure. This is an entry-level position designed for individuals ready to embark on a comprehensive training journey that includes hands-on, on-site experience at a Little Caesars restaurant. The trainee will immerse themselves in all core brand standards, operational procedures, and customer service benchmarks intrinsic to the Little Caesars experience. The primary goal of this role is to bridge the communication and operational gap between the company and its franchisees, particularly focusing on non-traditional market locations nationwide. This consistent liaison function helps ensure franchisees are well-supported and can achieve operational excellence while aligning with the company’s high-quality standards. Throughout the training and beyond, the Franchise Business Consultant Trainee I will provide expert advice, operational guidance, and strategic recommendations to franchisees. They will assist franchisees in addressing issues promptly, improving restaurant performance metrics, and adapting to new operational innovations.
Additionally, this role involves conducting on-site business reviews, operational evaluations, and assisting in the launch and management of new store openings or ownership transitions. The trainee will collaborate with various corporate departments such as marketing, finance, real estate, human resources, and quality assurance to maintain seamless integration across business functions affecting franchise operations. Traveling regularly to franchise locations is an essential part of this job, allowing for direct coaching, training, and brand protection activities. Leadership and team spirit are highly encouraged in this role, as the trainee will support colleagues, aid in developing training materials, and contribute to presentations during special meetings. Overall, the Franchise Business Consultant Trainee I position is a foundational stepping stone to a rewarding career within Little Caesars, offering in-depth operational knowledge, professional development, and a chance to contribute directly to the success and growth of a globally recognized brand.
The Franchise Business Consultant Trainee I plays a pivotal role within Little Caesars' franchise support structure. This is an entry-level position designed for individuals ready to embark on a comprehensive training journey that includes hands-on, on-site experience at a Little Caesars restaurant. The trainee will immerse themselves in all core brand standards, operational procedures, and customer service benchmarks intrinsic to the Little Caesars experience. The primary goal of this role is to bridge the communication and operational gap between the company and its franchisees, particularly focusing on non-traditional market locations nationwide. This consistent liaison function helps ensure franchisees are well-supported and can achieve operational excellence while aligning with the company’s high-quality standards. Throughout the training and beyond, the Franchise Business Consultant Trainee I will provide expert advice, operational guidance, and strategic recommendations to franchisees. They will assist franchisees in addressing issues promptly, improving restaurant performance metrics, and adapting to new operational innovations.
Additionally, this role involves conducting on-site business reviews, operational evaluations, and assisting in the launch and management of new store openings or ownership transitions. The trainee will collaborate with various corporate departments such as marketing, finance, real estate, human resources, and quality assurance to maintain seamless integration across business functions affecting franchise operations. Traveling regularly to franchise locations is an essential part of this job, allowing for direct coaching, training, and brand protection activities. Leadership and team spirit are highly encouraged in this role, as the trainee will support colleagues, aid in developing training materials, and contribute to presentations during special meetings. Overall, the Franchise Business Consultant Trainee I position is a foundational stepping stone to a rewarding career within Little Caesars, offering in-depth operational knowledge, professional development, and a chance to contribute directly to the success and growth of a globally recognized brand.
Job Requirements
- Bachelor’s degree in business marketing or related field or equivalent work experience
- Demonstrated customer service experience in a high-volume fast-paced setting
- Strong relationship team building and communication written and verbal skills
- Demonstrated planning analytical problem-solving and decision-making skills
- Basic proficiency with MS Office Suite including Word Excel and PowerPoint
- Ability to travel by airplane and automobile
- Must maintain reliable transportation and be able to travel locally
- Ability to lift and move up to 55 pounds
- Ability to reach and move items from six feet high and six inches off the ground
- Ability to understand direction instructions and product specifications
Job Qualifications
- Bachelor’s degree in business marketing or related field or equivalent work experience
- Demonstrated customer service experience in high-volume fast-paced setting
- Strong relationship team building and communication written and verbal skills
- Demonstrated planning analytical problem-solving and decision-making skills
- Basic proficiency with MS Office Suite including Word Excel and PowerPoint
- Ability to travel by airplane and automobile to visit franchisees and attend company events
- Must maintain reliable transportation and travel locally to company locations
- Ability to lift and move up to 55 pounds and reach items six feet high and six inches off the ground
- Ability to understand directions instructions and product specifications
Job Duties
- Complete on-site training at a company restaurant location ensuring customer service and operational standards
- Guide and support franchisees in maintaining operational excellence and company quality standards
- Conduct on-site business reviews and operational evaluations at non-traditional locations nationwide
- Provide recommendations and follow-up to resolve out-of-specification issues
- Assist other consultants with new store openings, ownership changes, training classes, and non-traditional concept implementation
- Serve as liaison between corporate departments, franchise owners, and candidates for franchise opportunities
- Establish and maintain effective working relationships with corporate departments to ensure integration of business functions
- Analyze sales and cost data to provide customized direction for improvement
- Maintain documentation for all assigned franchisees and candidates
- Regularly communicate with director regarding pertinent issues
- Travel within assigned region to provide training, instruction, and coaching to brand partner restaurants
- Provide leadership and direction to colleagues promoting team spirit
- Develop materials and make presentations at special meetings as requested
- Perform additional franchise support and recruiting activities as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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