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Four Points Rancho Cucamonga - Front Desk Agent

Job Overview

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Compensation

Hourly
Exact $16.90
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Four Points Ontario-Rancho Cucamonga is a distinguished hotel located along the iconic Route 66, offering prime access to popular destinations such as Victoria Gardens shopping center, Auto Club Speedway, and several corporate offices. The hotel stands out not only for its excellent location but also for its commitment to providing an exceptional guest experience. Additionally, its proximity to Ontario International Airport, just seven miles away, makes it an ideal spot for travelers seeking comfort and convenience whether they are here for business or leisure.

The Front Desk Agent role at Four Points Ontario-Rancho Cucamonga is critical in shaping every guest's stay. This position is designed for a hospitality professional who excels at creating warm, welcoming first impressions, providing seamless check-in and check-out experiences, and maintaining a friendly and efficient front desk environment. The agent is the face of the hotel, embodying the brand's dedication to guest satisfaction through attentive service and strong communication skills.

In this role, the Front Desk Agent manages multiple tasks with ease, including handling reservations, addressing guest inquiries and requests, coordinating communication among hotel departments, and resolving issues promptly to ensure smooth operations. Candidates should demonstrate a strong ability to multitask, solve problems quickly, and maintain composure under pressure, qualifying them as indispensable members of the hospitality team.

Employment is offered with an appealing benefits package for full-time staff, including competitive medical, dental, and vision coverage, paid time off, and retirement plans. For those who value financial security and personal growth, Four Points Ontario-Rancho Cucamonga supports their team with disability income insurance, life insurance benefits, and employee assistance programs. Additionally, the hotel offers an innovative daily pay option, providing its employees with flexible financial options.

If you are a proactive and friendly individual passionate about guest services and looking to grow your career in hospitality, joining Four Points Ontario-Rancho Cucamonga as a Front Desk Agent presents a rewarding opportunity. You will become a vital part of a dedicated team focused on delivering memorable guest experiences, all while enjoying a supportive work environment and comprehensive benefits. This is an excellent chance to develop your skills in a fast-paced and rewarding hotel setting.

Job Requirements

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Duties

  • Provide warm and welcoming guest service
  • communicate clearly and confidently with guests and staff
  • solve guest problems quickly and effectively
  • manage multiple tasks including reservations and check-in/check-out processes
  • maintain organized and efficient front desk operations

Job Criteria

Experience

No experience required


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