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Four Points Orlando International Drive - Front Desk Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading global third-party hotel management company known for delivering outstanding guest experiences across its diverse portfolio of properties. With a commitment to quality, innovation, and exceptional service, Aimbridge Hospitality has established itself as a premier name in the hospitality industry. The company's extensive network includes a variety of hotel brands, catering to a wide range of customers from leisure to business travelers, ensuring that each property maintains high operational standards and a strong focus on guest satisfaction.
Four Points by Sheraton Orlando International Drive, part of the Aimbridge Hospitality family, is a vibrant, high-energy hot... Show More
Four Points by Sheraton Orlando International Drive, part of the Aimbridge Hospitality family, is a vibrant, high-energy hot... Show More
Job Requirements
- 2 year college degree with 3 or more years of related experience or a 4 year college degree with at least 1 year of related experience
- 5 plus years of progressive experience in a hotel or related field with supervisory experience
- proficient in Windows operating systems spreadsheets and word processing
- effective in handling stressful high pressure situations while maintaining composure and objectivity
- valid driver's license from the applicable state
Job Qualifications
- 2 year college degree with 3 or more years of related experience or a 4 year college degree with at least 1 year of related experience
- 5 plus years of progressive experience in a hotel or related field with supervisory experience
- proficient in Windows operating systems spreadsheets and word processing
- effective in handling stressful high pressure situations while maintaining composure and objectivity
- valid driver's license from the applicable state
Job Duties
- deliver standout service from check-in to check-out making sure every guest feels welcomed heard and cared for throughout their stay
- motivate coach and guide your team to shine keeping standards high procedures smooth and morale even higher
- spot issues before they happen and solve problems like a pro keeping things running seamlessly and guests smiling
- maximize room revenue with smart rate strategies and keep communication clear and effective
- oversee front desk operations ensuring efficiency and guest satisfaction
- handle guest complaints and resolve conflicts promptly and professionally
- coordinate with other hotel departments to enhance guest experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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