Job Overview
Benefits
five day work week
Paid vacation
Health Insurance
Dental Insurance
401k plan
Shift Meals at 50% Off
Job Description
Flanigan's is a well-established restaurant known for its welcoming atmosphere and dedication to customer service. With a focus on warm, caring, and friendly interactions, Flanigan's creates an environment where both guests and employees feel valued and supported. The company emphasizes teamwork among its staff, encouraging outgoing individuals who genuinely enjoy serving others. Flanigan's commitment to excellence is reflected in every aspect of the dining experience, from the quality of food and beverages to the meticulous attention to detail by the servers. The establishment prides itself on maintaining a safe and clean environment, adhering strictly to safety and sanitation policies, to ensure every guest has a pleasant and worry-free visit.
The Server role at Flanigan's is vital and dynamic, playing a central part in every meal experience. Servers are the front-line team members who welcome guests warmly, guide them through the menu, accurately take orders, and ensure timely delivery of food and drinks. This position demands a thorough knowledge of the food and beverage menus, including current promotions and specials, allowing servers to assist and answer guests' questions effectively. Excellent communication skills are essential, as is the ability to enter orders correctly into the POS system promptly. Servers also support fellow employees by maintaining table appearance and assisting with food and drink running when necessary.
This role requires physical stamina, including standing and walking for the entire shift, the ability to reach, bend, and stoop frequently, and the strength to carry plates and clear tables, which may involve lifting up to 50 pounds. Servers must exhibit situational awareness to assess guests' demeanor and know when to escalate issues by summoning a manager. Additionally, they handle payment transactions efficiently and accurately, ensuring guests receive the correct change in a timely manner. The role also involves performing sidework, shift changes, and opening and closing duties to maintain smooth restaurant operations. Restroom cleanliness and restocking are also part of the responsibilities, emphasizing the overall attention to customer satisfaction and hygiene.
Flanigan's offers its servers a supportive and engaging work environment with clear paths for personal and professional growth. Employment benefits include a generous five-day workweek, paid vacation benefits increasing with tenure, and access to health insurance with medical and dental programs. The company also offers a 401K plan with immediate eligibility for employees over 21 and provides meals at a 50% discount during shifts. These benefits reflect Flanigan's commitment to the well-being and satisfaction of its staff, making it an attractive workplace for dedicated individuals passionate about hospitality and customer service.
The Server role at Flanigan's is vital and dynamic, playing a central part in every meal experience. Servers are the front-line team members who welcome guests warmly, guide them through the menu, accurately take orders, and ensure timely delivery of food and drinks. This position demands a thorough knowledge of the food and beverage menus, including current promotions and specials, allowing servers to assist and answer guests' questions effectively. Excellent communication skills are essential, as is the ability to enter orders correctly into the POS system promptly. Servers also support fellow employees by maintaining table appearance and assisting with food and drink running when necessary.
This role requires physical stamina, including standing and walking for the entire shift, the ability to reach, bend, and stoop frequently, and the strength to carry plates and clear tables, which may involve lifting up to 50 pounds. Servers must exhibit situational awareness to assess guests' demeanor and know when to escalate issues by summoning a manager. Additionally, they handle payment transactions efficiently and accurately, ensuring guests receive the correct change in a timely manner. The role also involves performing sidework, shift changes, and opening and closing duties to maintain smooth restaurant operations. Restroom cleanliness and restocking are also part of the responsibilities, emphasizing the overall attention to customer satisfaction and hygiene.
Flanigan's offers its servers a supportive and engaging work environment with clear paths for personal and professional growth. Employment benefits include a generous five-day workweek, paid vacation benefits increasing with tenure, and access to health insurance with medical and dental programs. The company also offers a 401K plan with immediate eligibility for employees over 21 and provides meals at a 50% discount during shifts. These benefits reflect Flanigan's commitment to the well-being and satisfaction of its staff, making it an attractive workplace for dedicated individuals passionate about hospitality and customer service.
Job Requirements
- High school diploma or equivalent
- previous restaurant serving experience preferred
- able to stand and walk throughout entire shift
- ability to lift up to 50 lbs
- strong communication skills
- basic math skills for handling payments
- ability to work flexible hours including evenings, weekends, and holidays
- food handler’s certification
- completion of Florida Responsible Vendor program
Job Qualifications
- Can physically stand/walk 100% of shift
- can reach, bend, stoop frequently
- able to deliver plates, and clear tables of plates and glasses, which may require lifting up to 50 lbs
- ability to speak, read and write English
- ability to read and write handwritten guest checks, notes, etc
- complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
- complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes
Job Duties
- Follow all company safety and sanitation policies and procedural training
- support fellow employees in maintaining table appearance, food/drink running, etc. as needed
- be knowledgeable regarding food and beverage menus and items, current food and/or drink promotions and specials, and answer guests’ questions verbally and clearly
- accurately write down guests’ orders and enter into POS system, in a timely manner
- retrieve food or drink orders from kitchen or bar area, and deliver them to guests in a timely manner
- assess guests’ demeanor and identify when to summon a manager
- collect guests’ payments (credit cards, cash, or gift cards only), ensure transactions are correct using POS efficiently, calculate and deliver correct change to guests in a timely manner
- perform shift changes, opening/closing duties, assigned sidework
- restock and maintain restroom cleanliness for guests
Job Location
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