BEST Crowd Management logo

Football Event Staff - Boise State University

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
Positive work environment

Job Description

BEST Crowd Management is a leading provider of professional event staffing and crowd management services. Operating as part of GardaWorld, a global leader in security and related services, BEST Crowd Management specializes in delivering comprehensive event support that enhances safety, customer experience, and operational efficiency. The company prides itself on creating safe, welcoming, and well-organized environments for a wide variety of events, from sports games to concerts, conferences, and community gatherings. With a commitment to excellence and professionalism, BEST Crowd Management plays a crucial role in ensuring that every event runs smoothly and attendees enjoy a positive experience.

Located at Boise State University, BEST Crowd Management is currently hiring for the position of Football Event Staff. This part-time role offers competitive pay at $16.50 per hour and is ideal for individuals who are enthusiastic about providing exceptional customer service during sporting events and other large gatherings. The role of Football Event Staff at Boise State University involves a range of responsibilities designed to support event operations and ensure attendee satisfaction.

As a Football Event Staff member, you will be a crucial point of contact for event attendees, providing friendly greetings, assistance, and clear directions throughout the venue. Your duties will include setting up event equipment and signage, maintaining cleanliness and orderliness of the event area, and ensuring compliance with venue policies. You will help manage crowd flow and safety, respond promptly and professionally to customer inquiries or concerns, and work collaboratively with fellow staff members, vendors, and security personnel. This position requires excellent communication and interpersonal skills, as well as the ability to stay calm and effective in potentially high-pressure situations.

Working at BEST Crowd Management provides the opportunity to be part of a respected company known for its commitment to service excellence and employee development. The part-time schedule offers flexibility, making this position suitable for students, part-time workers, or anyone seeking supplemental income with a lively and community-focused atmosphere. Employees receive ongoing training to enhance their skills and career growth opportunities, making the Football Event Staff role an excellent stepping stone for those interested in event management, customer service careers, or security roles.

The company values diversity and inclusion and is an equal employment opportunity employer, ensuring a welcoming and supportive workplace for all. Joining BEST Crowd Management means contributing to memorable event experiences at Boise State University while developing valuable professional skills in a dynamic and rewarding environment.

Job Requirements

  • Be at least 18 years old
  • possess a high school diploma or equivalent
  • previous experience in customer service, hospitality, or event-related roles
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • flexibility to work evenings, weekends, and holidays
  • physical stamina for extended physical activity
  • demonstrated reliability and punctuality

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service, hospitality, or event-related roles is advantageous
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • ability to remain calm and professional under pressure
  • flexibility to work evenings, weekends, and holidays
  • physical stamina to stand, walk, and engage in physical activities for extended periods
  • demonstrated reliability, punctuality, and strong work ethic

Job Duties

  • Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor
  • assist with event set-up including equipment arrangement, signage placement, and other tasks as assigned
  • monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies
  • answer questions and provide information about the event, facilities, and amenities to attendees
  • direct attendees to appropriate locations such as seating areas, restrooms, concession stands, and exits
  • handle and resolve customer inquiries, complaints, or issues in a professional and timely manner
  • collaborate with event staff, vendors, and other team members to ensure smooth event operations
  • assist with crowd control measures to maintain a safe and enjoyable environment
  • adhere to company policies, procedures, and guidelines to uphold professionalism and service excellence

Job Criteria

Experience

Entry Level (1-2 years)


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