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Football Event Staff - Boise State University

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Career growth opportunities
Training and Development
flexible scheduling
Positive work environment

Job Description

BEST Crowd Management is a reputable and professional crowd management company that specializes in providing exceptional event staffing services across various venues and locations. As a subsidiary of GardaWorld, a global leader in security services, BEST Crowd Management is committed to ensuring the safety, security, and positive experiences of all event attendees. Operating in diverse environments such as sports arenas, concerts, festivals, and university events, the company prides itself on its customer-focused approach and highly trained staff. The company’s workforce is known for its dedication to professionalism, attentiveness, and the ability to handle dynamic event situations effectively and efficiently.

The Football Event Staff position at Boise State University is a part-time role offered by BEST Crowd Management designed to offer enthusiastic individuals the opportunity to be directly involved in organizing and enhancing the event experience for football game attendees. With a competitive pay rate of $16.50 per hour, this role is suitable for those who enjoy working in fast-paced, team-oriented environments and thrive on delivering excellent customer service. The role involves assisting in various aspects of event management, including greeting guests, directing attendees, managing crowd control, and supporting event setup and breakdown. This position plays a crucial part in maintaining order and ensuring safety during football events held at Boise State University, fostering a friendly and welcoming atmosphere that contributes to memorable game day experiences.

As a Football Event Staff member, candidates will be expected to work closely with other event staff, vendors, and venue personnel to facilitate smooth operations throughout the event. The role demands strong interpersonal skills to communicate with a diverse range of people, from students and fans to university officials and security personnel. Responsibilities also include resolving issues that may arise in a calm and professional manner, monitoring the venue’s cleanliness and compliance with established protocols, and ensuring that all attendees adhere to safety guidelines. Flexibility to work evenings, weekends, and holidays is essential, as football games and related events often occur during these times.

This role is ideal for individuals seeking part-time employment with growth opportunities within the company. BEST Crowd Management provides training and development programs aimed at enhancing the skills and knowledge of their staff, encouraging career advancement. The working environment promotes a positive and inclusive culture that values diversity, teamwork, and professional integrity. Joining BEST Crowd Management as Football Event Staff at Boise State University not only offers competitive pay but also positions individuals within a supportive network focused on delivering excellence in event services.

Job Requirements

  • Be at least 18 years old
  • Possess a high school diploma or equivalent
  • Previous experience in customer service, hospitality, or event-related roles is advantageous
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and capacity to remain calm and professional in high-pressure situations
  • Flexibility to work evenings, weekends, and holidays based on event schedules
  • Physical stamina to stand, walk, and engage in physical activities for extended periods
  • Demonstrated reliability, punctuality, and a strong work ethic

Job Qualifications

  • Possess a high school diploma or equivalent
  • Previous experience in customer service, hospitality, or event-related roles is advantageous
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and capacity to remain calm and professional in high-pressure situations
  • Demonstrated reliability, punctuality, and a strong work ethic

Job Duties

  • Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor
  • Assist with event set-up, including equipment arrangement, signage placement, and other tasks as assigned
  • Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies
  • Answer questions and provide information about the event, facilities, and amenities to attendees
  • Direct attendees to appropriate locations, such as seating areas, restrooms, concession stands, and exits
  • Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner
  • Collaborate with event staff, vendors, and other team members to ensure smooth event operations
  • Assist with crowd control measures, as necessary, to maintain a safe and enjoyable environment for all attendees
  • Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence

Job Criteria

Experience

Entry Level (1-2 years)


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