Football Event Staff - Boise State University

Boise, ID, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $16.50

Work Schedule

Weekend Shifts

Benefits

competitive pay

Career growth opportunities

Training and Development

flexible scheduling

Positive work environment

diversity and inclusion

Job Description

BEST Crowd Management is a professional security and crowd management company dedicated to providing exceptional event services across various venues in Boise, Idaho, including Boise State University. As part of the GardaWorld worldwide network, BEST combines local expertise with global standards to offer comprehensive event staffing and security solutions tailored to meet the unique needs of educational institutions, sports arenas, concerts, and community events. Their team of trained event staff plays a crucial role in ensuring the safety, security, and positive experience for all event attendees. BEST's commitment to excellence is reflected in their hiring practices, employee development, and customer-focused approach, making them a trusted partner for event management in the region.

The Football Event Staff position at Boise State University, managed by BEST Crowd Management, is a part-time role that offers a competitive wage of $16.50 per hour. This position is ideal for individuals who enjoy interactive and energetic environments and who take pride in delivering superior customer service. The role involves supporting the smooth operation of football games by greeting attendees, assisting with event setup, monitoring event areas, providing relevant information, and ensuring a safe and welcoming atmosphere for all. Candidates must be enthusiastic, reliable, and possess strong interpersonal skills to effectively communicate with diverse groups of people.

This role also requires flexibility, as the work schedule includes evenings, weekends, and holidays aligned with the football season and event calendar. Individuals who thrive in dynamic settings and want to gain valuable experience in event management, hospitality, and crowd control will find this opportunity rewarding. It provides not only monetary benefits but also training and career growth possibilities within BEST Crowd Management and its parent company. Emphasizing professionalism and a collaborative team environment, BEST Crowd Management encourages employees to maintain high standards while contributing to a fun and organized event atmosphere.

Job Requirements

Be at least 18 years old (age requirements may vary depending on local regulations)
possess a high school diploma or equivalent (some college education is preferred)
previous experience in customer service, hospitality, or event-related roles is advantageous
excellent communication and interpersonal skills to interact effectively with diverse individuals
strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
flexibility to work evenings, weekends, and holidays, based on event schedules
physical stamina to stand, walk, and engage in physical activities for extended periods
demonstrated reliability, punctuality, and a strong work ethic

Job Qualifications

Possess a high school diploma or equivalent (some college education is preferred)
previous experience in customer service, hospitality, or event-related roles is advantageous
excellent communication and interpersonal skills to interact effectively with diverse individuals
strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
demonstrated reliability, punctuality, and a strong work ethic

Job Duties

Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor
assist with event set-up, including equipment arrangement, signage placement, and other tasks as assigned
monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies
answer questions and provide information about the event, facilities, and amenities to attendees
direct attendees to appropriate locations, such as seating areas, restrooms, concession stands, and exits
handle and resolve customer inquiries, complaints, or issues in a professional and timely manner
collaborate with event staff, vendors, and other team members to ensure smooth event operations
assist with crowd control measures, as necessary, to maintain a safe and enjoyable environment for all attendees
adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence