Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Day Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits including Critical Illness Insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services, a division of Compass Healthcare, is currently hiring full-time and part-time Food Unit Leads for their location at St Joseph's Hospital in Wichita, Kansas. Compass Group is a global leader in foodservice management, known for its dedication to quality, safety, and customer satisfaction in various industries including healthcare. TouchPoint specifically focuses on delivering exceptional hospitality in healthcare settings, serving patients, families, and visitors with meals, facility services, and patient support that create meaningful experiences. This role is crucial in maintaining the high standards of service that support the healing environment in Ascension Health hospitals across the United States.
The Food Unit Lead position is designed for individuals who possess a passion for serving and thrive in a leadership role within a healthcare foodservice environment. This position involves coordinating the activities of other food-service employees, overseeing food preparation and service to meet strict company standards, and delivering an enjoyable dining experience for customers, staff, and visitors. The role requires a hands-on approach to managing food service operations, ensuring compliance with safety and sanitation regulations, managing inventories, and handling cash accurately. A key component of the job is training and supervising team members to promote efficiency and excellence in both food quality and customer service.
This position offers a competitive pay range of $17.00 to $18.00 per hour and provides a flexible schedule with day and evening shifts to accommodate both full-time and part-time applicants. The position is at the St Joseph's Hospital address, and applicants must apply online. Candidates with previous food service or customer service experience in a healthcare setting will find this role particularly well-suited to their skills.
TouchPoint emphasizes a workplace culture that supports teamwork, career growth, and a commitment to improving the health of vulnerable populations. The company values the contributions of each team member and offers a comprehensive benefits package to support their physical, financial, and personal well-being. This opportunity allows candidates to be part of a distinguished team that makes a meaningful difference in the hospitality and healthcare industries.
Beyond the operational aspects, the Food Unit Lead plays a vital role in responding promptly and effectively to customer complaints, managing supply orders, and ensuring that the dining environment is safe, sanitary, and welcoming. The role also involves administrative duties such as maintaining accurate reports, scheduling, and cash handling procedures. Associates at TouchPoint benefit from a supportive employer that provides extensive opportunities for professional development, as well as numerous benefits including health and wellness programs, retirement plans, and voluntary insurance options. This is an ideal position for an individual dedicated to excellence, eager to lead a team, and committed to making every dining experience positive for hospital patients and visitors.
The Food Unit Lead position is designed for individuals who possess a passion for serving and thrive in a leadership role within a healthcare foodservice environment. This position involves coordinating the activities of other food-service employees, overseeing food preparation and service to meet strict company standards, and delivering an enjoyable dining experience for customers, staff, and visitors. The role requires a hands-on approach to managing food service operations, ensuring compliance with safety and sanitation regulations, managing inventories, and handling cash accurately. A key component of the job is training and supervising team members to promote efficiency and excellence in both food quality and customer service.
This position offers a competitive pay range of $17.00 to $18.00 per hour and provides a flexible schedule with day and evening shifts to accommodate both full-time and part-time applicants. The position is at the St Joseph's Hospital address, and applicants must apply online. Candidates with previous food service or customer service experience in a healthcare setting will find this role particularly well-suited to their skills.
TouchPoint emphasizes a workplace culture that supports teamwork, career growth, and a commitment to improving the health of vulnerable populations. The company values the contributions of each team member and offers a comprehensive benefits package to support their physical, financial, and personal well-being. This opportunity allows candidates to be part of a distinguished team that makes a meaningful difference in the hospitality and healthcare industries.
Beyond the operational aspects, the Food Unit Lead plays a vital role in responding promptly and effectively to customer complaints, managing supply orders, and ensuring that the dining environment is safe, sanitary, and welcoming. The role also involves administrative duties such as maintaining accurate reports, scheduling, and cash handling procedures. Associates at TouchPoint benefit from a supportive employer that provides extensive opportunities for professional development, as well as numerous benefits including health and wellness programs, retirement plans, and voluntary insurance options. This is an ideal position for an individual dedicated to excellence, eager to lead a team, and committed to making every dining experience positive for hospital patients and visitors.
Job Requirements
- Previous food service or customer service experience in a healthcare setting required
- ability to perform essential job functions with or without reasonable accommodation
- eligibility to work at St Joseph's Hospital location
- availability to work full-time or part-time with flexible scheduling including PM shifts
- commitment to upholding company standards and procedures
- ability to handle cash and use food service reporting systems
- adherence to sanitation and safety regulations
- strong interpersonal skills to respond to customer complaints professionally
Job Qualifications
- Previous food service or customer service experience in a healthcare setting
- ability to lead and coordinate a team effectively
- knowledge of food safety and sanitation standards
- strong customer service skills
- effective communication abilities
- capability to handle cash and complete reports accurately
- experience with training and scheduling employees
- ability to manage inventory and supply ordering
Job Duties
- Provides quality customer service by providing one-on-one attention to detail
- oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control
- helps plan menus
- ensures timely, efficient meal service
- supervises serving of meals
- responds to customer complaints in person and via email
- trains employees
- assigns and coordinates work of employees to promote efficiency and excellence in food and service
- determines work procedures, prepares work schedules and expedites work flow
- uses proper systems for completion of required reports such as inventory-cash reports-production records, payroll and time-keeping
- responsible for proper cash handling as established by the Food Accounting Manual
- orders food and other necessary supplies from approved sources
- directs and participates in overall sanitation and safety of the facility and employees
- develops sanitation schedule and ensures adherence
- issues written and oral instructions
- helps select and orient employees
- oversees staff training in areas of responsibility
- performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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