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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.04 - $21.05
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
Base facility access
Mass Transit program
Job Description
The Exchange is a dynamic retail establishment operating primarily on military bases, providing a variety of essential goods and services to service members, their families, and Department of Defense (DoD) personnel. This unique setting offers a supportive environment that blends retail opportunities with community engagement, making it an inviting and essential hub on military installations. The Exchange takes pride in fostering a team-oriented culture that emphasizes personal development, customer connection, and operational excellence. This organization is well-known for offering comprehensive employee benefits, including flexible work schedules, medical and dental insurance, life and disability coverage, paid time off, shift differentials, holiday... Show More
Job Requirements
- Able to lift up to 45 pounds with occasional lifting over 50 pounds
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
Job Qualifications
- High school diploma or equivalent
- Creditable job-related experience may be substituted on a 9 months for 9 months basis
- Ability to lift up to 45 pounds with occasional lifting over 50 pounds
- Able to learn and adapt to current technology needs
- Ability to think quickly on the spot to answer customer questions
- Ability to take initiative
- Able to share brand knowledge
- Excellent attention to detail
- Possess a welcoming and helpful attitude toward customers and team members
- Excellent communication skills
- Basic computer skills
- Fast food experience preferred
- Willingness to cross-train and work in other store areas as needed
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to the register to let them know you'll be right with them
- Listen to customer needs
- ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Ensure customers have an extraordinary experience while shopping
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Prepare and serve food and beverages including salads, sandwiches, pizza, coffee, tea, and ice cream
- Replenish food at serving stations
- Maintain sanitation and cleanliness of work area
- Collect money, ring sales on cash register, and make change
- Actively communicate and promote the benefits of the Military Star credit card to customers
- Assist in stock management by taking periodic stock counts and reporting issues
- Resolve customer complaints at the lowest level and inform management of barriers to optimal customer experience
- Participate in achieving service and sales goals for the food facility
- Cross-train and work in other store areas as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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