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Food Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.04 - $21.05
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program

Job Description

The Exchange is a prominent retail establishment dedicated to serving military members, their families, and the broader community who support those who serve. As an award-winning team, the Exchange prides itself on fostering an inclusive and supportive environment where employees feel valued and motivated. By joining the Exchange, you become part of an organization that not only serves its customers but also gives back profoundly to the military community, contributing two-thirds of its earnings annually to support military personnel and their families. This commitment extends through comprehensive benefits, flexible scheduling, and employee development opportunities, creating a truly unique and rewarding workplace.

Working as a Food Service Worker at the Exchange means being part of a dynamic team that operates various food venues ranging from Starbucks to Burger King and everything in between. This role is much more than a typical food service position; it represents an opportunity to interact directly with customers, ensuring they have an extraordinary shopping experience while contributing to a mission-focused organization. You will greet every customer with a genuine smile, acknowledge waiting customers promptly, listen attentively to customer needs, and offer tailored product suggestions. Accuracy and efficiency in completing transactions are essential, alongside engaging customers in meaningful conversations to enhance their overall experience.

The role emphasizes personal growth and team development. Employees at the Exchange benefit from a work culture that prioritizes their success and well-being. This includes access to comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, as well as traditional pension and 401K plans for qualifying associates. Additionally, employees enjoy access to base facilities, a Mass Transit program, and the unique status of being an employee of the Department of Defense (DoD).

Flexibility in scheduling allows Food Service Workers to balance their professional and personal lives effectively. The Exchange invests in its people and recognizes that their growth is crucial to the organization's ongoing success. Joining the Exchange is not just about the job at hand; it is about being part of a community devoted to mutual support, excellent service, and giving back to those who serve the nation.

Job Requirements

  • Able to lift up to 45 pounds with occasional lifting over 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Qualifications

  • Able to lift up to 45 pounds with occasional lifting over 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Duties

  • Greet every customer with eye contact and smile in an authentic way
  • acknowledge every waiting customer as soon as they arrive to the register to let them know you will be right with them
  • listen to customer needs and ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • ensure customers have an extraordinary experience while shopping
  • complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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