Food Services Team Leader

Chick-fil-A Jefferson Pointe is a prominent fast-food restaurant located in a lively shopping center, known for its exceptional customer service, high-quality food, and strong community engagement. Part of the Chick-fil-A® family, this location prides itself on fostering a fast-paced growth culture where leadership professionals have the opportunity to develop and enhance their skills in hospitality, business management, coaching, and overall leadership competencies. The restaurant emphasizes a work environment where team members feel valued and supported while pursuing operational excellence. It is committed to nurturing leaders who want to build their career portfolio and grow within the company. The company believes in investing in its employees through professional growth opportunities, leadership training, and a welcoming work culture that recognizes individual and team achievements.

The Food Services Team Leader role at Chick-fil-A Jefferson Pointe (often known in other establishments as Assistant Manager, Shift Lead, or Lead) presents an exciting opportunity for motivated individuals seeking leadership experience in the food service industry, even with no prior food service background required. This full-time position offers competitive pay ranging from $45,000 to $50,000 per year, along with a standard schedule that averages 45 hours per week, typically from 2 pm to 11 pm, Tuesday through Saturday, with Sundays and Mondays off. This ensures a balanced work-life arrangement uncommon in the restaurant industry.

In this role, the Team Leader will work closely with the Food Services Director to oversee and support the back-of-house team members. Responsibilities include communicating, tracking, training, and coaching team members to achieve and exceed goals related to speed, service, and food safety. The Food Services Team Leader plays a critical role in maintaining operational excellence and cultivating a positive, respectful, and supportive work culture within the kitchen, receiving, inventory, and food safety areas. They serve as mentors who guide their teams towards professionalism and performance goals, contributing to the overall success of the restaurant.

Successful candidates are self-starters who can work efficiently, manage multiple tasks simultaneously, and demonstrate a strong desire to serve others. This role requires leadership skills to manage a team of over 10 members, including scheduling and mentoring new staff. The Team Leader ensures all Chick-fil-A policies and procedures are followed, maintains cleanliness and safety standards, and manages inventory effectively using the FIFO principle. Employees benefit from one-on-one coaching sessions from the owner/operator, paid meal breaks, free meals during shifts, and access to college scholarships up to $2,500 per year. The supportive environment and investment in employee growth underscore Chick-fil-A Jefferson Pointe’s commitment to their workforce. Overall, this role is ideal for individuals eager to develop their leadership capabilities in a respected and growing company with a strong community and customer service ethos.