Food Services Leader

Pilot Company is a premier leader in the travel center and fuel retail industry, operating a vast network of over 750 retail and fueling locations across 44 states in the United States and six Canadian provinces. With a strong workforce exceeding 30,000 team members, Pilot Company has established itself as a cornerstone in energy and logistics services. The company excels in fuel supply and logistics management, operating one of the largest tanker fleets in the nation, which supports oil operations in some of the busiest basins across North America. Their diverse portfolio of brands spans supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, and sales and marketing sectors. Founded in 1958 by Jim A. Haslam II, the company holds dearly to its founding values, emphasizing a people-first culture and a strong commitment to community involvement and giving back. Today, the company is led by CEO Adam Wright, who continues to champion the core values of excellence, integrity, and service that have become synonymous with Pilot Company. The company prides itself on fostering an inclusive work environment where all qualified applicants receive equal consideration regardless of race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Military service members and veterans are especially encouraged to apply, echoing the company’s dedication to supporting diverse communities and backgrounds.

The Shift Leader role at Pilot Company is a critical position within the restaurant operations sector, tasked with supervising employees and overseeing daily restaurant functions to ensure smooth and efficient service. This role is well suited for candidates who possess a strong aptitude for customer service excellence and have a self-motivated approach to managing tasks. Shift Leaders play a pivotal role in maintaining the company’s high standards for quality and customer satisfaction, reflecting Pilot Company’s commitment to creating positive experiences for all guests. They assist restaurant managers by taking initiative to handle various operational responsibilities, from maintaining store cleanliness and safety to managing staff performance and customer interactions. The Shift Leader position demands a comprehensive understanding of restaurant operations, a customer-focused mindset, and the ability to foster teamwork among employees. This position offers a competitive starting pay rate ranging from $17.20 to $25.55 per hour, reflective of experience and qualifications. Working as a Shift Leader at Pilot Company means becoming part of a supportive and growing company dedicated to fueling people and keeping North America moving.