Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $14.20 - $21.10
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel discount
nation-wide medical plan
Dental
Vision
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers across North America, renowned for its extensive presence with over 750 retail and fueling locations spanning 44 states and six Canadian provinces. With a dedicated team of more than 30,000 employees, Pilot Company stands out as a major player in energy and logistics, operating one of the largest tanker fleets and delivering essential services to oil operations in the nation's busiest basins. The company supports a multi-brand portfolio, excelling in areas such as supply chain management, retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company has maintained its founding values, a people-first culture, and a commitment to community support throughout decades of growth. The core mission revolves around fueling people and keeping North America moving, whether serving travelers, team members, or trucking companies. Pilot Company prides itself on inclusivity, welcoming all qualified applicants regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic, and actively encourages military applicants to apply.
The Shift Leader role at Pilot Company is a key supervisory position within the restaurant operations of its travel centers. Shift Leaders are responsible for overseeing employees and managing the general operations of the restaurant to ensure smooth daily functioning. This position demands outstanding customer service skills to effectively respond to customers’ needs and uphold Pilot Food & Jewelry's (PFJ) commitment to quality and customer satisfaction. Candidates for this role should be self-motivated and willing to assist managers with various tasks to keep the facilities well-maintained and operating efficiently. As a Shift Leader, you will be expected to have a working knowledge of store operations to support both team members and customers effectively. The role offers competitive pay, ranging from $14.20 to $21.10 per hour, and provides an excellent opportunity for individuals seeking flexible schedules that include nights, days, weekends, and holidays. This role is instrumental in fostering a positive work environment and maintaining the highest standards of service across all company locations. Joining Pilot Company as a Shift Leader means contributing to a vibrant and dynamic team dedicated to making a tangible impact on the travel and logistics industry.
The Shift Leader role at Pilot Company is a key supervisory position within the restaurant operations of its travel centers. Shift Leaders are responsible for overseeing employees and managing the general operations of the restaurant to ensure smooth daily functioning. This position demands outstanding customer service skills to effectively respond to customers’ needs and uphold Pilot Food & Jewelry's (PFJ) commitment to quality and customer satisfaction. Candidates for this role should be self-motivated and willing to assist managers with various tasks to keep the facilities well-maintained and operating efficiently. As a Shift Leader, you will be expected to have a working knowledge of store operations to support both team members and customers effectively. The role offers competitive pay, ranging from $14.20 to $21.10 per hour, and provides an excellent opportunity for individuals seeking flexible schedules that include nights, days, weekends, and holidays. This role is instrumental in fostering a positive work environment and maintaining the highest standards of service across all company locations. Joining Pilot Company as a Shift Leader means contributing to a vibrant and dynamic team dedicated to making a tangible impact on the travel and logistics industry.
Job Requirements
- High school diploma or equivalent
- prior experience in restaurant or retail operations preferred
- strong communication and interpersonal skills
- ability to multitask and manage time efficiently
- basic math and computer skills
- reliability and punctuality
- ability to work flexible hours including nights, weekends, and holidays
- pass background check
Job Qualifications
- Previous experience or working knowledge of restaurant operations
- incredible customer service skills and the ability to help maintain a customer focused culture
- must be proficient with a calculator, computer, and other equipment
- ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- must be able to work a flexible schedule of nights, days, weekends, and holidays
- background check is required
Job Duties
- Supervise employees during shifts
- manage daily restaurant operations
- provide excellent customer service
- assist managers with operational tasks
- maintain store cleanliness and organization
- ensure compliance with company policies
- support team members as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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