Food Services Leader

Pilot Company is a leading network of travel centers across North America, boasting over 30,000 team members and more than 750 retail and fueling locations spread over 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II, the company has grown into a prominent energy and logistics provider recognized for its extensive tanker fleet and critical services delivered to oil operations in some of the busiest basins nationwide. Operating across multiple industries such as supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing, Pilot Company prides itself on its unwavering commitment to a people-first culture, social responsibility, and dedication to fueling people and keeping North America moving.

The role of Shift Leader within Pilot Company is pivotal in ensuring smooth and effective restaurant operations. This position is ideal for someone who excels in customer service and possesses strong leadership qualities to supervise employees and oversee daily activities within the restaurant setting. Shift Leaders are empowered to assist managers with operational tasks and contribute to maintaining a high standard of quality and service that aligns with Pilot Food and Journey's (PFJ) commitment to customer satisfaction. The role requires a proactive, self-motivated individual who is able to juggle various responsibilities ranging from employee supervision to store maintenance. Starting pay rates for this role range from $14.16 to $20.58 per hour, reflecting the company’s commitment to rewarding responsible leadership and excellent service.

As a Shift Leader, you will act as a crucial link between the store’s management team and employees, fostering a customer-focused culture while ensuring team cohesion. Your contributions will directly impact the brand perception and service level that customers experience, making your role essential to the company’s success. The ideal candidate will have an in-depth knowledge of restaurant operations and be comfortable working in a fast-paced, dynamic environment. You will be expected to maintain excellent communication with different stakeholders including team members at various levels, customers, vendors, and corporate representatives. Flexibility in scheduling, including nights, days, weekends, and holidays, is also critical for success in this role.

Moreover, Pilot Company values diversity and inclusion, encouraging all qualified applicants to apply, regardless of race, color, religion, sex, national origin, disability, or protected veteran status. The company also actively encourages military personnel to join and contribute their skills and experience. This inclusive environment fosters teamwork and innovation, supporting employees to excel in their roles and grow professionally while serving a wide demographic across the travel and retail market. With comprehensive benefits and competitive pay, the Shift Leader position offers an excellent career opportunity for those looking to advance within a dynamic and enduring company.