Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.70 - $23.33
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel discount
nation-wide medical plan
Dental Insurance
Vision Insurance
401(k)
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers operating across the United States and Canada. With over 30,000 team members and more than 750 retail and fueling locations in 44 states and six Canadian provinces, Pilot Company is prominent in the energy and logistics industry. Their extensive operations include fuel supply with one of the largest tanker fleets in the country, supporting critical oil operations in some of the busiest basins nationwide. Established in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, Pilot Company remains deeply rooted in its founding values, emphasizing a people-first culture and commitment to community giving. The company’s diverse portfolio encompasses expertise in supply chain management, retail operations, logistics, transportation, technology, digital innovation, construction, maintenance, human resources, finance, sales, and marketing. Pilot Company is dedicated to serving guests, team members, and trucking companies alike, with a mission to keep North America moving and fuel people’s journeys effectively and efficiently. The organization encourages military veterans to apply and places a strong emphasis on equal employment opportunities without discrimination.
The Shift Leader role at Pilot Company is essential in maintaining the smooth operation of its restaurant facilities within the travel centers. Shift Leaders supervise employees and oversee the general restaurant operations to ensure an exceptional customer experience is delivered consistently. This position requires excellent customer service abilities, a proactive and motivated attitude, and the readiness to assist managers with diverse tasks to uphold facility standards. A Shift Leader must be knowledgeable about store operations and uphold the company’s commitment to quality service and customer satisfaction. Additionally, this position offers competitive pay starting between $15.70 and $23.33 per hour, reflecting the value Pilot Company places on capable leadership and team collaboration. Shift Leaders must be flexible with their schedules, including the ability to work nights, days, weekends, and holidays, accommodating the dynamic needs of the business. This role is key to fostering a customer-focused culture, guiding team members, and ensuring operational excellence within the restaurant setting of Pilot Company’s travel centers.
The Shift Leader role at Pilot Company is essential in maintaining the smooth operation of its restaurant facilities within the travel centers. Shift Leaders supervise employees and oversee the general restaurant operations to ensure an exceptional customer experience is delivered consistently. This position requires excellent customer service abilities, a proactive and motivated attitude, and the readiness to assist managers with diverse tasks to uphold facility standards. A Shift Leader must be knowledgeable about store operations and uphold the company’s commitment to quality service and customer satisfaction. Additionally, this position offers competitive pay starting between $15.70 and $23.33 per hour, reflecting the value Pilot Company places on capable leadership and team collaboration. Shift Leaders must be flexible with their schedules, including the ability to work nights, days, weekends, and holidays, accommodating the dynamic needs of the business. This role is key to fostering a customer-focused culture, guiding team members, and ensuring operational excellence within the restaurant setting of Pilot Company’s travel centers.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant operations preferred
- Strong communication and leadership skills
- Ability to work flexible hours including nights, weekends, and holidays
- Proficient with basic computer skills and calculator
- Pass background check
- Ability to provide excellent customer service
Job Qualifications
- Previous experience or working knowledge of restaurant operations
- Incredible customer service skills and the ability to help maintain a customer focused culture
- Proficient with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
- Background check is required
Job Duties
- Supervise employees and general restaurant operations
- Respond to customer needs with excellent service
- Assist managers with operational tasks
- Maintain facility cleanliness and smooth operations
- Ensure adherence to company quality and service standards
- Support team collaboration and communication
- Manage work schedule flexibility including nights, weekends, and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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