
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.95 - $22.22
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel discount
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network of travel centers with a workforce exceeding 30,000 team members and more than 750 retail and fueling locations spread across 44 states in the U.S. and six Canadian provinces. Established in 1958 by Jim A. Haslam II, and now headed by CEO Adam Wright, the company has grown into a prominent player in the energy and logistics sector. Their wide-reaching energy and logistics division operates one of the largest tanker fleets in the nation, supplying fuel and supporting essential oil operations within some of the country’s busiest basins. Pilot Company also extends its expertise across various domains including supply chain management, retail operations, logistics and transportation, digital innovation, construction, maintenance, human resources, finance, as well as sales and marketing. This commitment to excellence is grounded in a strong, people-first culture that values its employees and fosters a spirit of giving back to communities. A dedication to serving customers and stakeholders alike is evident in their mission to keep North America moving by fueling people and businesses reliably and efficiently.
The Shift Leader role at Pilot Company is an essential leadership position within their restaurant operations team. This job involves supervising restaurant employees, ensuring smooth day-to-day operations, and maintaining high standards of customer service and facility upkeep. Shift Leaders are expected to actively engage with both customers and team members to uphold the company’s commitment to quality and service excellence. This job is ideal for those who are self-motivated and ready to assist managers with operational tasks while maintaining a supportive work environment. The candidate needs to be proficient in store operations and familiar with Pilot Foodservice’s (PFJ) values that emphasize customer satisfaction and quality control. This position offers a competitive hourly pay range starting from $14.95 to $22.22, reflecting the importance of the role in maintaining efficient and customer-friendly restaurant services. Shift Leaders will contribute directly to the customer experience by fostering a positive, team-oriented atmosphere and solving any operational challenges that arise during their shifts. Additional benefits and support are provided to employees, which include flexible schedules allowing work during nights, days, weekends, and holidays to meet business needs effectively. Overall, this role offers an exciting opportunity to work with an established company that values diversity, encourages military applicants, and is committed to providing fair employment opportunities irrespective of any protected characteristics.
The Shift Leader role at Pilot Company is an essential leadership position within their restaurant operations team. This job involves supervising restaurant employees, ensuring smooth day-to-day operations, and maintaining high standards of customer service and facility upkeep. Shift Leaders are expected to actively engage with both customers and team members to uphold the company’s commitment to quality and service excellence. This job is ideal for those who are self-motivated and ready to assist managers with operational tasks while maintaining a supportive work environment. The candidate needs to be proficient in store operations and familiar with Pilot Foodservice’s (PFJ) values that emphasize customer satisfaction and quality control. This position offers a competitive hourly pay range starting from $14.95 to $22.22, reflecting the importance of the role in maintaining efficient and customer-friendly restaurant services. Shift Leaders will contribute directly to the customer experience by fostering a positive, team-oriented atmosphere and solving any operational challenges that arise during their shifts. Additional benefits and support are provided to employees, which include flexible schedules allowing work during nights, days, weekends, and holidays to meet business needs effectively. Overall, this role offers an exciting opportunity to work with an established company that values diversity, encourages military applicants, and is committed to providing fair employment opportunities irrespective of any protected characteristics.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant operations preferred
- strong communication skills
- ability to manage and motivate a team
- customer service orientation
- proficient in basic computer and calculator use
- availability to work varied shifts including nights, weekends, and holidays
- successful completion of background check
Job Qualifications
- Previous experience or working knowledge of restaurant operations
- incredible customer service skills and the ability to help maintain a customer-focused culture
- proficient with a calculator, computer, and other equipment
- ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- must be able to work a flexible schedule of nights, days, weekends, and holidays
- background check is required
Job Duties
- Supervise employees and general operations of the restaurant
- respond to the needs of customers with excellent customer service
- assist managers with tasks ensuring facilities are well-maintained and running smoothly
- maintain a customer-focused culture
- ensure operations comply with PFJ's quality and service standards
- manage scheduling and team interactions during shifts
- handle any issues that arise to uphold store performance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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