Food Services Leader

Pilot Company is a leading network of travel centers with a strong presence across North America, operating over 750 retail and fueling locations in 44 states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently headed by CEO Adam Wright, Pilot Company has grown into a major player in the fuel and travel center industry with more than 30,000 team members. The company thrives on a people-first culture that values commitment to quality, innovation, and community engagement. Its energy and logistics division stands out as a top fuel supplier, running one of the largest tanker fleets and delivering essential services to oil operations in busy basins across the continent. With expertise spanning supply chain management, retail operations, logistics, transportation, technology, construction, maintenance, human resources, finance, sales, and marketing, Pilot Company offers diverse career opportunities in multiple sectors. Their inclusive recruitment approach welcomes applicants regardless of race, color, religion, sex, national origin, disability, protected veteran status, or other federally, state, or locally protected characteristics. Military personnel are also encouraged to apply, reflecting the company’s commitment to supporting veterans and their transition to civilian employment.

The Shift Leader role at Pilot Company is critical to the smooth operation of restaurant facilities within their travel centers. Shift Leaders supervise employees and oversee day-to-day restaurant operations, ensuring exceptional customer service and adherence to company standards. This position demands a candidate who is self-motivated, detail-oriented, and capable of assisting managers in maintaining operational excellence. The Shift Leader must be well-versed in the operational requirements of the store and deeply committed to Pilot Food and Jordan’s (PFJ) quality and customer service standards. This role is essential for fostering a customer-focused culture and ensuring that the restaurant environment is well-maintained and efficiently managed. The ideal Shift Leader demonstrates outstanding leadership, communication skills, and the ability to work collaboratively with team members at all levels. This is a full-time position offering starting pay between $14.16 and $20.58 per hour, reflecting the company’s competitive compensation for key operational roles. The schedule is flexible, including nights, days, weekends, and holidays, supporting both operational needs and work-life balance for employees. Overall, this role offers an opportunity to grow within a reputable and dynamic company that emphasizes career development, employee recognition, and a supportive workplace community.