Food Services Leader

Pilot Company is a leading network of travel centers across North America, employing over 30,000 team members and operating more than 750 retail and fueling locations spanning 44 states in the U.S. and six Canadian provinces. Established in 1958 by Jim A. Haslam II, Pilot Company has grown into a multifaceted organization known for its strong foundation based on people-first culture and commitment to community support. The company’s diverse business operations include energy and logistics, fuel supply, retail management, transportation, technology innovation, construction, maintenance, human resources, finance, sales, and marketing. Under the leadership of CEO Adam Wright, Pilot Company remains true to its founding values of dedication, integrity, and service to its customers and employees alike. It is recognized as a key player in the fuel supply industry, managing one of the largest tanker fleets providing critical services to the nation’s energy basins, while simultaneously delivering quality retail and customer service experiences across its travel centers.

The Shift Leader role at Pilot Company is crucial in ensuring smooth daily operations within their restaurant facilities. This position entails supervising employees, managing the general operations, and delivering superior customer service to meet and exceed guest expectations. Ideal candidates will possess strong leadership skills coupled with the ability to motivate team members to maintain a high standard of quality and service. Shift Leaders at Pilot Company are responsible for supporting managers with diverse tasks that contribute to the upkeep and efficient functioning of the facility. This role demands flexibility in scheduling with readiness to work nights, weekends, and holidays as needed. Candidates should demonstrate proficient knowledge of restaurant operations, be capable of fostering a customer-focused environment, and have excellent communication and organizational skills. Offerings for this position include competitive pay rates starting between $19.42 and $29.90 per hour, reflecting the company’s commitment to rewarding talent and dedication. Pilot Company also encourages applications from military veterans and is an equal opportunity employer committed to inclusive hiring practices. This role promises professional growth within a company renowned for its innovative strategies and strong workforce ethics, making it an outstanding opportunity for individuals aspiring to build a career in hospitality management within a major American corporation.