Food Services Leader

Pilot Company is a prominent leader in the travel center industry, operating a vast network with over 750 retail and fueling locations spread across 44 states in the United States and six provinces in Canada. Established in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, Pilot Company has grown significantly, boasting a dedicated team of more than 30,000 employees. The company specializes in energy and logistics, operating one of the largest tanker fleets in the country and providing essential fuel services to some of the busiest basins in North America. Beyond fuel services, Pilot Company supports a diverse portfolio of brands and offers expertise in various domains including supply chain management, retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales, and marketing. The company prides itself on a people-first culture grounded in founding values that emphasize community support and dedication to service. Pilot is an equal opportunity employer committed to providing fair consideration for employment to all qualified applicants, irrespective of race, color, religion, sex, national origin, disability, protected veteran status, or other legally protected characteristics. Military personnel are encouraged to apply, showcasing Pilot’s commitment to inclusivity and diversity.

The role of Shift Leader within Pilot Company’s restaurant operations is crucial for maintaining smooth and efficient service. Shift Leaders supervise employees and oversee the general operations of the restaurant facility to ensure that standards of quality and customer satisfaction are consistently met. The position requires a candidate endowed with excellent customer service skills who can quickly respond to customer needs and help foster a welcoming and efficient environment. Self-motivation and readiness to assist managers with various operational tasks are key to success in this role. The ideal Shift Leader will possess a thorough understanding of store operations and uphold Pilot Food and Beverage’s (PFJ’s) commitment to quality and customer service. This role offers hourly pay rates beginning between $15.70 and $23.33, reflecting the company’s commitment to rewarding skilled and dedicated team members. Additionally, Shift Leaders must be adaptable to working flexible schedules including nights, days, weekends, and holidays to meet the demands of the business. By supporting both team members and management, Shift Leaders play an indispensable part in keeping Pilot Company’s restaurant environments well-maintained and running smoothly, ultimately contributing to the company’s overarching mission of fueling people and keeping North America moving.