Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Fuel discount
Nationwide medical plan
Dental Insurance
Vision Insurance
401k
flexible spending accounts
Adoption assistance
Tuition Reimbursement
flexible schedule
weekly pay
Job Description
Pilot Company is a leading network in the travel center industry, boasting a vast presence with over 750 retail and fueling locations spread across 44 states and six Canadian provinces. With a workforce exceeding 30,000 team members, Pilot Company is renowned for its extensive energy and logistics division that serves as a major fuel supplier. The company operates one of the largest tanker fleets in North America and plays a critical role in supporting oil operations in some of the busiest energy basins across the continent. Founded in 1958 by Jim A. Haslam II and currently under the leadership of CEO Adam Wright, Pilot Company remains deeply committed to its founding values, fostering a people-first culture and a dedication to community engagement. From supply chain management and retail operations to logistics, transportation, technology innovation, construction, human resources, finance, sales, and marketing, Pilot Company maintains a diversified portfolio unified by excellence and operational expertise.
The Shift Leader role at Pilot Company is an indispensable position within the restaurant segment of the organization. Shift Leaders are entrusted with supervising a team of employees while ensuring smooth day-to-day restaurant operations. The ideal candidate embodies strong customer service skills, readiness to assist management in various operational tasks, and a deep understanding of store procedures aligned with Pilot Company's commitment to quality and customer satisfaction. Compensation for this role starts between $15.70 and $23.33 per hour, reflecting an attractive pay scale for candidates ready to take on responsibility and leadership within the food service environment. This position demands a self-motivated individual who is flexible in scheduling, able to work nights, days, weekends, and holidays, and comfortable interacting with team members, customers, vendors, and corporate representatives. Moreover, Shift Leaders contribute to maintaining a customer-focused culture and are essential in ensuring that the facilities operate efficiently and provide an excellent guest experience. This community-oriented role is perfect for individuals who thrive in dynamic team environments and are passionate about delivering quality service while supporting operational excellence.
The Shift Leader role at Pilot Company is an indispensable position within the restaurant segment of the organization. Shift Leaders are entrusted with supervising a team of employees while ensuring smooth day-to-day restaurant operations. The ideal candidate embodies strong customer service skills, readiness to assist management in various operational tasks, and a deep understanding of store procedures aligned with Pilot Company's commitment to quality and customer satisfaction. Compensation for this role starts between $15.70 and $23.33 per hour, reflecting an attractive pay scale for candidates ready to take on responsibility and leadership within the food service environment. This position demands a self-motivated individual who is flexible in scheduling, able to work nights, days, weekends, and holidays, and comfortable interacting with team members, customers, vendors, and corporate representatives. Moreover, Shift Leaders contribute to maintaining a customer-focused culture and are essential in ensuring that the facilities operate efficiently and provide an excellent guest experience. This community-oriented role is perfect for individuals who thrive in dynamic team environments and are passionate about delivering quality service while supporting operational excellence.
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant operations preferred
- proven excellent customer service skills
- proficiency in calculator, computer, and related equipment
- strong communication and interpersonal skills
- ability to work flexible shifts including nights, days, weekends, and holidays
- must pass background check
- ability to lift and move items as required
- ability to stand for extended periods
Job Qualifications
- Previous experience or working knowledge of restaurant operations
- incredible customer service skills and ability to maintain a customer-focused culture
- proficiency with calculator, computer, and other equipment
- ability to work as part of a team and interact with different levels of personnel
- ability to work a flexible schedule including nights, days, weekends, and holidays
- passing background check required
Job Duties
- Supervise employees and general restaurant operations
- respond to customer needs with exceptional service
- assist managers with various tasks to maintain smooth facility operations
- ensure store operations align with company quality and service standards
- maintain a customer-focused culture
- manage flexible scheduling including nights, weekends, and holidays
- interact and communicate effectively with team members, customers, vendors, and corporate representatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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