Food Services General Manager

Eagle Pass, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

Team Housing Solutions is a premier provider of temporary lodging services tailored to meet the needs of organizations deploying teams across the United States and internationally. As a company dedicated to delivering flexible and on-demand housing solutions, Team Housing Solutions collaborates closely with property owners, asset managers, and third-party providers. This strategic partnership approach enables the company to deliver cost-effective and operationally agile accommodations that help clients focus on their core business activities without housing-related concerns. With a focus on superior service, innovative systems, and fostering strong relationships with its dedicated team members, supply partners, and clientele, Team Housing Solutions has positioned itself as a trusted leader in the temporary accommodations industry. The company values a culture of collaboration, continuous improvement, and uncompromising quality, ensuring all stakeholders benefit from their operations.

The Food Services General Manager plays a pivotal role in upholding the company’s commitment to excellence by managing all daily restaurant and food service activities. This leadership role demands a comprehensive focus on operational efficiency, food safety, quality control, and an exceptional customer experience. Responsible for overseeing staff management, budgeting, food preparation, and compliance with health and safety regulations, the Food Services General Manager cultivates a positive, high-performing workplace culture that drives team motivation and outstanding service delivery. Their oversight ensures seamless coordination between front-of-house and kitchen operations, maintaining high dining standards and handling customer inquiries and concerns with professionalism and tact.

In addition to operational leadership, the Food Services General Manager plays an integral role in financial stewardship by developing budgets, analyzing sales trends, and implementing strategies to maximize profitability and foster business growth. They are responsible for enforcing rigorous safety standards, managing inventory, and motivating staff through effective training and mentorship programs. This role requires a dynamic and adaptable individual who is capable of managing multiple priorities in a fast-paced environment, particularly within the food service industry, and who is committed to maintaining the highest standards of service quality and regulatory compliance. The position offers an exciting opportunity to lead a vibrant team, contribute to the continuous enhancement of the dining experience, and help shape the future success of Team Housing Solutions' food services division.

Job Requirements

Associate’s degree in culinary arts, hospitality management, business administration or related field
Proven experience as a general manager or similar leadership role in food service
Strong leadership and team management skills
Excellent customer service and communication abilities
Knowledge of food and beverage operations and safety regulations
Proficiency with restaurant management software and POS systems
Ability to work flexible hours including evenings, weekends and holidays
Strong problem-solving skills
Ability to multitask and work under pressure
Attention to detail
Proficient financial management and budgeting capabilities.

Job Qualifications

Associate’s degree in culinary arts, hospitality management, business administration or related field
Proven experience as a general manager or in a similar leadership role within the food service industry
Strong leadership skills with ability to motivate and manage diverse teams
Excellent customer service and communication skills
In-depth knowledge of food and beverage operations including front-of-house and back-of-house
Strong problem-solving and decision-making abilities
Ability to work under pressure and handle challenging situations with composure
Proficiency in restaurant management software and POS systems
Knowledge of health and safety regulations and compliance standards
Flexibility to work evenings, weekends and holidays
Attention to detail and ability to multitask in fast-paced environments
Proficient in financial management, budgeting and cost-control techniques.

Job Duties

Oversee day-to-day restaurant operations to ensure service consistency, quality, safety and compliance
Maintain a clean, safe and welcoming environment for employees and guests
Collaborate with kitchen staff for timely food preparation and quality control
Handle customer feedback and complaints using de-escalation techniques
Implement strategies to enhance the dining experience and promote repeat business
Monitor cleanliness, organization and ambiance of the dining area
Manage inventory of front-of-house supplies and coordinate with vendors
Enforce health and safety regulations including food handling and sanitation
Develop menu updates with the management team
Monitor and analyze trends for improvement opportunities
Interact with customers to provide personalized service and handle special requests
Maintain a positive and welcoming atmosphere ensuring guest satisfaction
Regularly build relationships with guests to address needs and concerns
Enforce standard operating procedures for front-of-house and customer service
Conduct safety and hygiene inspections and train staff accordingly
Recruit, train and supervise diverse team members including scheduling and performance management
Conduct performance evaluations and provide feedback
Foster teamwork, professionalism and a positive work environment
Motivate staff to deliver excellent service and address concerns
Provide coaching, mentorship and professional development
Conduct staff meetings to communicate goals and policies
Execute training focusing on nutrition, culinary innovation, food safety and cost management
Develop ongoing training programs for service staff
Manage annual budgets including revenue forecasts and expense control
Monitor financial performance and implement profitability strategies
Analyze sales trends and market conditions for growth opportunities
Implement pricing strategies and promotions to increase revenue
Track food costs and apply cost-control measures
Control labor and supply expenses while maintaining service quality
Stay updated with industry trends and best practices.