Food Service Worker (Per Diem/Days)

Hawthorne, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.00 - $30.88

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee wellness programs

Professional development opportunities

flexible scheduling

Job Description

Pipeline Health is a prominent healthcare organization dedicated to providing exceptional patient care through a network of hospitals and specialized medical facilities. Committed to delivering high-quality services, Pipeline Health fosters a collaborative environment where healthcare professionals work together to promote health, wellness, and recovery. The organization emphasizes innovation, compassionate care, and adherence to strict medical standards, making it a trusted name in the healthcare community. Employees at Pipeline Health benefit from a culture that values continuous learning, equity, and the pursuit of excellence in all aspects of healthcare delivery.

The Food Service Worker at Pipeline Health plays a vital role in supporting the nutritional needs of patients, staff, and visitors within the hospital setting. Reporting to the Clinical Dietician and Diet Aide, this position is essential for the efficient preparation, service, and cleanup of meals. Working in a fast-paced, dynamic healthcare environment, the Food Service Worker must adhere rigorously to food safety and sanitation standards while accommodating a variety of special dietary requirements and restrictions mandated by Pipeline Health policies and regulatory agencies.

This role demands strong professionalism and effective communication skills, with an emphasis on applying the AIDET framework—Acknowledge, Introduce, Duration, Explanation, and Thank you—to enhance the patient experience. Responsibilities include maintaining cleanliness in kitchen and dining areas, operating kitchen equipment, safe handling and delivery of food orders, dishwashing, and equipment maintenance. Food Service Workers must be vigilant about safety practices, compliance with HIPAA regulations, and the overall maintenance of a hygienic and orderly work environment.

Pipeline Health values employees who demonstrate a positive attitude, a sense of urgency in task completion, and the ability to work collaboratively with diverse hospital teams. Staff is expected to uphold behavioral standards that ensure consistent customer service, respect for patients and colleagues, and a commitment to health equity. Training and development opportunities are provided regularly to maintain high standards and ensure readiness to adapt to hospital needs. This position offers an excellent opportunity for individuals passionate about healthcare support roles who want to contribute meaningfully to patient care in a respected healthcare system.

Job Requirements

High school diploma or equivalent
One year of experience in a food service setting
Knowledge of food safety and sanitation principles
Ability to follow written and verbal instructions
Strong communication skills
Ability to work in a fast-paced environment
Must adhere to dress code and uniform policies
Ability to attend required trainings
Compliance with HIPAA regulations
Ability to maintain cleanliness and sanitation standards
Physical ability to perform duties including lifting and standing for extended periods

Job Qualifications

Experience in preparing meals for people with special dietary needs is a plus
One year of experience in a food service setting
Critical thinking skills
Service excellence and good interpersonal communication skills
Ability to read and comprehend written instructions
Strong organizational skills
Ability to follow verbal instructions
PC (computer) skills
Capacity to learn, synthesize information, make critical judgments
Ability to work independently
Ability to place patients and families first
Ability to collaborate with healthcare team members

Job Duties

Clean and sanitize kitchen and dining areas including Physician's dining areas as needed
Operate and maintain kitchen equipment
Adhere to food safety and sanitation standards
Take and deliver food orders to patients to/from nursing units
Follow dish machine procedures, fill, and check temperature document
Wash and properly store all dishware
Clean filters in cafeteria and kitchen, clean trashcans, carts, and dish machine once a week
Clean and sanitize work area at the end of the shift
Use clear, concise, professional communication with coworkers, patients, all customers internal and external
Use AIDET in interactions with patients and family members
Act with a sense of urgency when performing tasks
Perform basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter
Report on any equipment and environmental issues for repair
Abide by HIPAA regulations
Speak up to stop the line and escalate potential safety events if necessary
Complete and attend monthly training assigned
May float to other areas of the hospital as needed
Other duties as assigned