Food Service Worker Patient Server, Dietary, FT,6:45A-6:45P with Rotating Weekends
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee Discounts
Job Description
Baptist Health is a premier not-for-profit healthcare organization that stands as the largest regional provider with a vast network of 12 hospitals, over 28,000 employees, 4,500 physicians, and more than 200 outpatient centers, urgent care facilities, and physician practices spread across Miami-Dade, Monroe, Broward, and Palm Beach counties. Known for its faith-based mission of medical excellence, Baptist Health has gained national recognition and accolades, including being named one of Fortune's 100 Best Companies to Work For for 25 consecutive years. The organization's centers of excellence encompass various specialties such as cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, supported by both philanthropic efforts and advanced medical practice. Baptist Health's commitment to quality care and innovation places it at the forefront of healthcare services in South Florida, as reflected by its 45 high-performing honors in the 2024-2025 U.S. News & World Report Best Hospital Rankings, making it the most awarded healthcare system in the region.
The role being offered is pivotal within the food service division of Baptist Health and focuses on contributing to an exceptional patient and guest experience by managing and delivering nutritional needs efficiently and with care. This position involves preparing, assembling, and delivering patient meals while ensuring compliance with strict infection control, food safety standards, and overall quality and service excellence. The individual in this role will be responsible for replenishing supplies and maintaining cleanliness in patient floor kitchens, engaging in positive customer and guest interactions, and handling food transactions responsibly as a cashier in cafeteria settings. Additional responsibilities include setting up and serving meals for a variety of outlets including corporate retail, catering events, and specialized dining areas like the Doctors Dining Room, as well as decorating buffet and reception tables to enhance the dining ambiance.
This job requires a person who is versatile, capable of performing multiple food service functions independently, and cross-trained to support peers and contribute to effective training efforts. The role is integral not only to food preparation and service but also to ensuring patient comfort, safety, and satisfaction through thoughtful and attentive service delivery. By joining Baptist Health in this capacity, the employee becomes part of a culture deeply rooted in purpose, compassion, and a shared commitment to putting patients first. This role is essential for maintaining the high standards that Baptist Health exemplifies in both healthcare and auxiliary services, contributing to a holistic health care experience for patients and guests alike.
The role being offered is pivotal within the food service division of Baptist Health and focuses on contributing to an exceptional patient and guest experience by managing and delivering nutritional needs efficiently and with care. This position involves preparing, assembling, and delivering patient meals while ensuring compliance with strict infection control, food safety standards, and overall quality and service excellence. The individual in this role will be responsible for replenishing supplies and maintaining cleanliness in patient floor kitchens, engaging in positive customer and guest interactions, and handling food transactions responsibly as a cashier in cafeteria settings. Additional responsibilities include setting up and serving meals for a variety of outlets including corporate retail, catering events, and specialized dining areas like the Doctors Dining Room, as well as decorating buffet and reception tables to enhance the dining ambiance.
This job requires a person who is versatile, capable of performing multiple food service functions independently, and cross-trained to support peers and contribute to effective training efforts. The role is integral not only to food preparation and service but also to ensuring patient comfort, safety, and satisfaction through thoughtful and attentive service delivery. By joining Baptist Health in this capacity, the employee becomes part of a culture deeply rooted in purpose, compassion, and a shared commitment to putting patients first. This role is essential for maintaining the high standards that Baptist Health exemplifies in both healthcare and auxiliary services, contributing to a holistic health care experience for patients and guests alike.
Job Requirements
- High School diploma or equivalent
- minimum of 2 years customer service experience preferably in food and nutrition
- food safety certification within 90 days of employment
- excellent customer service skills
- excellent communication and interpersonal skills
Job Qualifications
- High School diploma, GED, or equivalent
- food safety certification required within 90 days of employment
- excellent customer service skills
- proven excellent communication and interpersonal skills
Job Duties
- Prepare, assemble, and deliver patient meals in accordance with quality, service, infection control, and food safety standards
- deliver stock supplies to patient floor kitchens
- serve guests while maintaining positive customer/guest relations
- appropriately replenish used foods and supplies
- complete sanitation duties
- perform dish room duties as assigned daily
- collect payments for guest trays
- handle transactions for food sales in the cafeteria as a cashier in accordance with established policies and procedures
- set up and serve meals for corporate retail, catering, Doctors Dining Room, and other dining outlets
- decorate buffet and reception tables as assigned
- follow all aspects of high-quality food preparation and service or support coworkers to do so
- independently perform all functions and provide cross-training in food service responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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