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Food Service Worker- Panera Bread

Job Overview

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Compensation

Hourly
Range $17.00 - $20.75
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan

Job Description

The Exchange is an award-winning organization dedicated to serving military members, their families, and individuals who are passionate about giving back to those who serve the nation. It operates a diverse range of food service outlets, including popular brands like Starbucks and Burger King, offering a variety of rewarding opportunities for food service workers. As a Food Service Worker at the Exchange, you will join a team that is focused on not only delivering excellent customer service but also giving back substantially to the military community. The Exchange proudly donates two-thirds of its earnings annually to support military members and their families, making it a unique employer with a meaningful mission beyond typical retail or food service operations.

Working at the Exchange means becoming part of a supportive and development-focused environment. Employees benefit from flexible scheduling that helps balance work and personal life, along with comprehensive health care plans including medical, dental, life, and disability insurance. In addition, paid time off ensures you have the rest needed to stay refreshed and motivated. There is also shift differential and holiday pay for those working during special times, and a traditional pension or 401K plan for qualifying associates, supporting long-term financial security. Being employed here also grants you access to base facilities and programs such as Mass Transit, and you gain the prestige of being an employee of the Department of Defense (DoD).

In your role as a Food Service Worker, you will be the face of the Exchange to customers and tasked with delivering an exceptional food service experience. Key aspects of the role include greeting customers warmly, maintaining eye contact and a genuine smile, and promptly acknowledging those waiting to be served. Active listening is crucial to understand customer needs, which enables you to provide personalized product recommendations and solutions. Accuracy and efficiency are essential as you handle transactions, ensuring customers leave satisfied both with their purchases and the friendly service you provide. The focus is on creating extraordinary experiences for every customer.

The Exchange values its employees’ growth and development and strives to provide the tools, training, and resources necessary for success. This role requires someone who can think on their feet, adapt to new technologies, take initiative, and confidently share knowledge about the brand and its offerings. Your contributions will help uphold the Exchange’s reputation as a customer-centric, mission-driven organization. Join the Exchange and be part of a community dedicated to growth, support, and service—where your work truly makes a difference.

Job Requirements

  • Able to lift up to 45 pounds with occasional lifting over 50 pounds
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills

Job Qualifications

  • Able to lift up to 45 pounds with occasional lifting over 50 pounds
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
  • Fast food experience preferred

Job Duties

  • Greet every customer with eye contact and a smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to the register to let them know you’ll be right with them
  • Listen to customer needs and ask appropriate follow-up questions to ensure you offer products that meet specific customer needs
  • Ensure customers have an extraordinary experience while shopping
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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