Food Service Worker Lead - Univ. of Dallas

Irving, TX, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development programs

Paid training

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries worldwide. The company proudly serves millions of guests every day and is rooted deeply in a culture of service and purpose. At Aramark, the mission is to create a positive and inclusive environment where employees can thrive, develop their talents, and make meaningful impacts for customers and communities alike. The organization prioritizes equal employment opportunities and fosters a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by law. Career growth at Aramark is fueled by a commitment to empower employees to reach their full potential, whether they are seeking new challenges, belonging, or a supportive and rewarding workplace.

The Food Service Worker role at Aramark is a dynamic and engaging position essential to daily food preparation and customer service operations. In this role, you will assist with food preparation, portion meals accurately, and provide attentive service to guests. Under the guidance of a manager, you will gain on-the-job training and build valuable connections with both team members and customers. The position requires individuals who demonstrate organization, focus, accountability, and a consistently positive attitude. Success in this role opens opportunities for advancement and ongoing skill development within the company. Key responsibilities include preparing food items, managing workstation setup and breakdown, cooking according to recipes, portion control, maintaining temperature logs, and quality assurance by taking food samples and alerting management if items fall below standards. You will also be responsible for maintaining cleanliness and sanitization of workstations and utensils, managing waste disposal, and adhering to safety protocols. Customer interaction is an important aspect, involving greeting customers, addressing service feedback professionally, and ensuring a welcoming experience. In addition to food service responsibilities, the role occasionally requires supporting concessions, catering, and special events as assigned.

Aramark’s work environment embodies teamwork and mutual support, with opportunities for cross-training and leadership development. The company encourages employees to take on new challenges and contribute to a culture of continuous improvement and safety. This position demands physical stamina, including lifting, bending, pushing, pulling, and extended walking or standing. Additionally, employees must be comfortable working in a kitchen environment that includes exposure to heated equipment, steam, loud noises, chemicals, and other conditions requiring personal protective equipment. Embracing these demands, the Food Service Worker plays a pivotal role in ensuring guests receive high-quality service and enjoy their dining experience, while maintaining company standards for food safety and workplace hygiene.

Job Requirements

High school diploma or equivalent
Previous experience in food service preferred
Serve Safe certification required
Ability to lift and carry up to 50 pounds
Ability to follow safety and sanitation procedures
Strong communication and teamwork skills
Ability to work flexible hours including weekends and holidays

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensure that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfer supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed