Food Service Worker Lead - UNC - Rams Head Market

Durham, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

Uniform allowance

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted deeply in a culture of service and united by a strong purpose, Aramark is committed to making a positive impact for employees, partners, communities, and the planet. The company believes in fostering a workplace that champions equal employment opportunity and provides an inclusive environment where every individual feels valued and empowered. At Aramark, employees are encouraged to grow their talents, pursue their passions, and unlock their full potential. With a forward-thinking approach to professional development, Aramark offers rewarding careers that allow individuals to learn and thrive while making meaningful connections through their work. As part of its mission, Aramark continually reinforces its dedication to diversity, equity, and inclusion, ensuring a safe, respectful, and supportive workplace for all.

The role of Food Service Worker at Aramark is an excellent opportunity for individuals passionate about food service and customer engagement. This position involves assisting with food preparation, portioning, and serving customers with a commitment to quality and customer satisfaction. With guidance from management, Food Service Workers have the chance to develop new skills on the job and establish meaningful connections with the people they serve. The role is designed for committed team players who bring organization, focus, accountability, and a consistently positive attitude to their daily work. The responsibilities encompass a variety of tasks including preparing food items, managing food quality and safety, maintaining cleanliness of workstations, greeting and assisting customers, and supporting cross-functional work environments such as concessions, catering, and special events. The Food Service Worker is also expected to uphold safety standards, perform opening and closing procedures, and lead aspects of service delivery on the line when required. This position represents a strong foundation for future growth and career advancement within Aramark, highlighting the company’s belief that the sky is the limit for what employees can achieve. Individuals in this role will find a dynamic work environment where dedication to quality, teamwork, and customer service are celebrated and rewarded. The Food Service Worker role is ideal for those eager to ignite their passion for food service, take on new challenges, and be part of a company that values their contributions and supports their professional journey.

Job Requirements

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensure that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfer supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed