Food Service Worker Lead - UMass Lowell - Fox Hall

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted deeply in service and united by a strong purpose, Aramark is committed to making a positive impact on its partners, communities, employees, and the planet. The company prides itself on fostering an inclusive and equitable workplace, providing equal employment opportunities to all individuals regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other characteristic protected by law. At Aramark, employees are encouraged to grow their talents, fuel their passions, and pursue professional growth within a supportive and empowering environment. Whether seeking a new challenge, a sense of belonging, or an excellent place to work, Aramark's focus remains on helping every team member reach their full potential.

The Food Service Worker role at Aramark is designed for individuals passionate about food preparation, customer service, and teamwork. As a key player in the food service team, you will assist in meal preparation, portioning, and serving customers with the guidance and support of management. This position offers an hourly wage of $20.30, reflecting Aramark's commitment to providing competitive pay. Aramark provides comprehensive benefits including medical, dental, vision coverage, retirement savings plans such as 401(k), paid time off, parental leave, disability coverage, and work/life resources, ensuring that employees' well-being is prioritized.

In this role, you will be responsible for all aspects of food preparation including cooking according to recipes, maintaining portion accuracy, and adhering to quality controls such as daily temperature monitoring and food sampling before service. You will also coordinate and assist with the setup and breakdown of workstations, ensuring that all stations are clean, sanitized, and safely maintained. Your customer service skills will be essential as you greet customers, handle inquiries or complaints positively, and contribute to creating a welcoming dining environment.

The role requires adaptability to work in various food service settings including concessions, catering, and special events, as well as the willingness to perform additional tasks as requested by management. Safety is a key priority; you will assist with daily safety observations and report any hazards immediately to maintain a secure working environment. Leadership skills will be valued as you may be called upon to supervise other employees on the service line to ensure timely and effective customer service.

Physically, the position involves frequent lifting, transporting hot food items, standing for extended periods, and working in environments with heated equipment, steam, loud noises, and exposure to cleaning chemicals. Employees are expected to follow all safety protocols, including wearing uniforms and personal protective equipment when required.

Joining Aramark as a Food Service Worker means becoming part of a company that values innovation, diversity, and community engagement. The sky truly is the limit for what you can achieve in your career here. Aramark supports your development with opportunities to learn new skills, cross-train, and advance within the company. If you are organized, focused, accountable, and bring a positive attitude, this is an excellent opportunity to ignite your passion and pursue what matters in a dynamic, service-oriented work environment.