Food Service Worker Lead - SMU Panera Bread

Richardson, TX, USA|

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career Development

Uniform allowance

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries worldwide. With a strong commitment to service excellence, Aramark proudly serves millions of guests every day across a variety of industries including education, healthcare, business, and sports and entertainment. The company’s mission is deeply rooted in service and united by a purpose to make a positive impact on employees, customers, communities, and the planet. Aramark is dedicated to fostering an inclusive and equitable workplace where all employees have the opportunity to grow, develop their talents, and contribute meaningfully to the company’s success. As part of this commitment, Aramark provides equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender identity, sexual orientation, disability, veterans status, or other protected categories.

The Food Service Worker role at Aramark is an entry-level position designed for individuals who are passionate about food service and customer interaction. This role involves assisting with food preparation, portioning meals, cooking according to recipes, and serving customers with a focus on quality and safety. Working under the guidance of a manager, Food Service Workers at Aramark learn on the job and develop critical skills related to food handling, safety compliance, customer service, and teamwork. The position requires a positive attitude, organization, accountability, and the ability to work collaboratively within a team environment. Responsibilities include maintaining food quality standards, managing station cleanliness, and handling customer interactions with professionalism and care.

The Food Service Worker is expected to take on various operational tasks such as logging daily food temperatures, maintaining sanitation standards, disposing of waste appropriately, and supporting special events, concessions, and catering operations as needed. The role provides significant opportunities for growth and cross-training in different areas of food service, making it an ideal starting point for someone looking to build a career in the hospitality or food service industry. Aramark emphasizes development, encouraging employees to acquire new skills, take initiative, and make a meaningful impact within the organization.

This position may include physical demands such as lifting, bending, pushing, and extended periods of standing or walking, as well as exposure to heated equipment, steam, and other potentially challenging kitchen conditions. Personal Protective Equipment (PPE) and uniforms are required to ensure safety and hygiene standards are upheld.

Aramark offers a supportive workplace environment where employees are recognized for their contributions and empowered to pursue what matters most to them. With an emphasis on customer satisfaction, teamwork, safety, and quality, this position provides a solid foundation for anyone eager to embark on a fulfilling career path in food service. If you are motivated by customer service excellence, enjoy working in a fast-paced environment, and want to be part of a global company with strong values, the Food Service Worker role at Aramark is a perfect match.

Job Requirements

High school diploma or equivalent
Prior experience in food service preferred
Serve Safe Certification required
Ability to lift up to 50 pounds frequently
Ability to stand and walk for extended periods
Willingness to work flexible hours including weekends and holidays
Ability to follow safety and hygiene regulations
Good communication skills
Ability to work as part of a team

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed