Food Service Worker Lead - Qdoba - Purdue - Retail Dining

Lafayette, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible schedule

Job Description

Aramark is a global leader in food services and facilities management, proudly serving millions of guests every day across 15 countries. With a strong commitment to service, Aramark's mission is rooted in delivering exceptional experiences for our partners, communities, and the planet. The company is dedicated to fostering an inclusive workplace where every employee has equal opportunities to grow professionally and contribute positively without discrimination of any kind. Aramark believes that a career with them should not only develop your talents and fuel your passions but also empower your growth through engaging work and supportive community. Joining Aramark means becoming a part of an organization that values teamwork, leadership, and customer satisfaction, while encouraging personal and professional development.

The role of Food Service Worker at Aramark is designed for individuals who are passionate about food preparation and customer service. This position involves assisting with food preparation, portioning meals, and serving customers with a focus on quality and timely service. Under the guidance of your manager, you will learn on the job, mastering essential food service skills, and building great connections with the customers and your teammates. As a Food Service Worker, you will play a crucial part in maintaining high standards for food quality, safety, and sanitation within your work environment.

Your daily responsibilities will include preparing food items, cooking according to recipes, maintaining temperature logs, and ensuring proper portion control. You will take samples of food before serving and discard any items that do not meet quality standards. Customer interaction is a vital part of this role, where you will greet customers warmly, handle complaints with a positive attitude, and work collaboratively with your team to ensure smooth operations. The position also requires maintaining a clean and sanitary workstation by regularly cleaning equipment, floors, and utensils.

This role demands physical activity such as frequent lifting, bending, and standing for extended periods, necessitating adherence to safety protocols and usage of personal protective equipment when required. Cross-training and flexibility to work in different areas such as concessions, catering, or special events may be needed. Leadership skills are valued as experienced Food Service Workers may lead and advise team members to deliver timely and effective service. Aramark supports employees in developing new skills and emphasizes the importance of safety and quality in all tasks assigned.

Job Requirements

Ability to follow detailed written and verbal instructions
Serve Safe Certification
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions
Willingness to work in concessions, catering, and special events as needed
Ability to maintain a positive attitude and provide great customer service
Ability to work flexible hours
Physical capability including lifting, bending, pushing, pulling and standing for extended periods
Willingness to wear uniforms and personal protective equipment (PPE)

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed