Food Service Worker Lead - Mercer University

Macon, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

employee discount

Retirement Plan

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests across 15 countries every day. Established with a strong commitment to service, Aramark strives to make a difference for its employees, partners, communities, and the environment. The company believes in fostering an inclusive workplace where everyone has equal opportunities regardless of race, color, religion, national origin, age, gender, disability, or any other characteristic protected by law. Aramark emphasizes growth, development, and the pursuit of passions, offering a dynamic work environment that fuels professional advancement and personal fulfillment. Whether you seek new challenges, a supportive community, or career growth, Aramark provides a place where your potential can be fully realized. With a focus on sustainability and social responsibility, Aramark continues to innovate and improve the dining and service experiences for guests worldwide.

The Food Service Worker role at Aramark provides an excellent opportunity for those passionate about hospitality and teamwork to grow within a supportive and structured setting. As a Food Service Worker, you will assist with all aspects of food preparation, portioning, and serving meals to customers. Working under the guidance of a manager, this role fosters hands-on learning and skill development in a fast-paced environment. You will not only develop culinary skills such as cooking according to established recipes and maintaining food quality standards, but you will also build valuable interpersonal skills through direct customer interaction. The role requires teamwork, organization, accountability, and a consistently positive attitude. Responsibilities include maintaining clean and sanitized workstations, ensuring food safety by logging temperatures and sampling dishes, and managing waste disposal correctly.

Beyond food preparation and service, this position involves leadership opportunities, as you will lead and advise team members during service times, ensuring timely and effective delivery of food items. You may also be tasked with cross-training in different areas including concessions, catering, and special events, offering a diverse range of job experiences. Aramark encourages flexibility and adaptability, with job duties evolving to meet operational needs. This role is particularly suited for individuals who value relationship-building, stewardship, and personal growth within a company that values its employees as much as its customers.

Job Requirements

Ability to follow detailed written and verbal instructions
Serve Safe Certification
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensure that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfer supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed