Food Service Worker Lead - Jackson - CI - (104)

Aramark is a global leader in food service, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. The company is deeply rooted in service and united by its purpose to make a meaningful impact on its employees, partners, communities, and the planet. Aramark values offering equal employment opportunities and fostering an inclusive environment where employees can thrive and develop their professional skills. With a commitment to growth and passion, Aramark provides a workplace where individuals can pursue new challenges, feel a sense of belonging, and achieve career success. Its operations span various sectors, including correctional facilities, educational institutions, healthcare, and corporate dining, showcasing flexibility and dedication to diverse client needs.

The Food Service Worker Lead position at Jackson Correctional Institution, operated by Aramark under the Florida Department of Corrections (DOC), plays a crucial role in managing the day-to-day food service operations within a correctional facility setting. This role is designed for individuals with leadership capabilities who can supervise inmate workers to ensure meal preparation aligns with production plans and strict quality standards. The Food Service Worker Lead is responsible for leading and training food service workers, coordinating the preparation and serving of food items, maintaining sanitation, and promoting safety regulations across the food service facility.

In this position, the lead worker is tasked with diverse responsibilities including setting up and breaking down food stations, cooking according to recipes and proper portions, maintaining accurate temperature logs, and ensuring food safety through sampling and managing the quality of food served. A key focus is on customer interaction, even in the correctional environment, where the lead greets customers, handles service quality feedback, and addresses complaints with professionalism and a positive attitude.

Sanitation is a vital component of this role, with duties encompassing cleaning and sanitizing all areas and utensils involved in food service, as well as proper waste disposal following the standards set by the institution. Lead workers must also be vigilant about safety, reporting hazards and assisting with safety observations. Flexibility is important, as the role might occasionally require participation in catering, concessions, special events, and cross-training in various departments.

This position offers an hourly starting pay of $20 and benefits including full health coverage, a 401k plan, paid time off, holiday pay, college tuition assistance, and complimentary shift meals, among others. Working conditions may involve physical demands such as lifting, bending, pushing, and standing for extended periods, as well as interaction with heated equipment, steam, chemicals, and high noise levels. Personal protective equipment (PPE) and uniforms are required to ensure workplace safety.

The Food Service Worker Lead role is ideal for individuals who possess strong leadership and supervisory skills, excellent customer service abilities, and experience in food service or a willingness to work in such an environment. Certification such as Serve Safe is required, emphasizing the importance of food safety knowledge. The role supports career development and offers meaningful work within a team-focused environment at a reputable global service provider dedicated to making a positive impact through quality food service and operational excellence.