Food Service Worker Lead - Florida State University

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Aramark is a globally recognized leader in food service, facilities management, and uniform services, operating in 15 countries and serving millions of guests daily. Established with a mission rooted in service and a commitment to making a positive impact, Aramark emphasizes equal employment opportunities and fostering an inclusive environment for all employees. The company values integrity, teamwork, and a dedication to the communities they operate within, making it an ideal employer for those seeking growth, diversity, and professional development within the food service and hospitality sectors.

As a Food Service Worker at Aramark, you will be an essential team member who assists in various food preparation tasks, from portioning meals to serving customers. The role requires learning and growing on the job with support from management, while building strong connections with the people served. This position demands organization, accountability, and a consistently positive attitude, creating an engaging and supportive work environment for both employees and customers alike. You will play a pivotal role in ensuring food safety by maintaining temperature logs, taking food samples, and alerting management to any quality concerns.

The job involves leading food preparation activities, overseeing station setups and breakdowns, and ensuring the accuracy of food portions served. You will greet customers warmly as they approach and leave the serving line, gather feedback, and handle complaints professionally and with a smile. Cleanliness and sanitation are also critical duties, as you will assist in maintaining hygienic workstations, utensils, and equipment, as well as dispose of waste properly. The ability to collaborate and cross-train in multiple areas such as concessions, catering, and special events ensures versatility and broad skill development.

This role may require physical activity including lifting, bending, pushing, and extended standing or walking, often in environments exposed to heat, steam, loud noises, and chemicals. Personal Protective Equipment (PPE) and uniforms may be required for safety compliance. Aramark promotes continuous employee learning and adaptation; job responsibilities might evolve to meet operational needs without formal notice.

Working at Aramark means you join an organization that supports your career aspirations and personal growth. The culture prioritizes teamwork, leadership, and outstanding customer service, supported by certifications like Serve Safe and built on inclusive values that reject discrimination based on race, gender, age, or disability. Aramark’s strong online presence and career support make it easier for employees to connect, learn, and advance. Whether you are looking for your first job in food service or seeking opportunities to extend your expertise, Aramark provides a solid foundation and a pathway forward in hospitality and food service industries.

Job Requirements

  • Food service experience preferred
  • serve safe certification
  • ability to work in a team environment
  • ability to follow detailed written and verbal instructions
  • excellent customer service and interpersonal skills
  • strong leadership and supervisory skills
  • frequent lifting and transporting hot food items
  • ability to work inside kitchen area with exposure to heated equipment, steam, loud noise, chemicals, and other risk conditions
  • physical demands including lifting, bending, pushing, pulling, and extended walking and standing
  • compliance with uniform and personal protective equipment (PPE) requirements

Job Qualifications

  • Great customer service and interpersonal skills
  • strong leadership and supervisory skills
  • ability to work in a team environment
  • serve safe certification
  • ability to follow detailed written and verbal instructions
  • food service experience preferred

Job Duties

  • Lead all aspects of and assist in preparation of food items for the day and dating products
  • coordinate and assist in setting up and breaking down stations designated by the manager
  • cook and otherwise prepare foods according to recipes and directions
  • responsible for use of accurate portions when preparing and serving items on the line
  • maintain daily temperature logs
  • responsible for taking samples of all food items on the line prior to serving the customers
  • alert management and pull food items that do not meet quality expectations
  • complete opening and closing station checklists
  • greet customers as they approach and leave the serving line
  • ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
  • coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
  • ensure that all work areas and serving utensils are cleaned and sanitized
  • responsible for accurate disposal of waste from the service line
  • transfer supplies and equipment between storage and work areas by hand or by cart
  • assist with daily safety observations and report safety hazards discovered in the location to management immediately
  • cross-train in areas as the need arises
  • able to work in concessions, catering, and special events required by your manager
  • perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
  • completion of any task requested by a supervisor or member of the Aramark management team
  • lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
  • request support from utility workers for sanitation issues of the line as needed

Job Criteria

Experience

Entry Level (1-2 years)


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