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Food Service Worker Lead- Chick-fil-A - Cleveland State University Management Fee
Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Parental leave
Disability Coverage
Paid Time Off
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests in 15 countries around the world every day. Rooted in service and united by their purpose, Aramark is committed to doing great things for their employees, partners, communities, and the planet. The company fosters a culture of inclusivity and equal opportunity, ensuring that every employee enjoys a fair chance to contribute to the organization's success regardless of race, gender, age, disability, or other protected characteristics. Aramark emphasizes professional development, empowering employees to grow their talents, pursue their passions, and advance their careers... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous food service experience preferred
- Must be able to lift frequently and transport hot food items
- Ability to work in a fast-paced kitchen environment
- Ability to follow detailed instructions both written and verbal
- Willingness to work flexible hours including weekends and holidays
- Ability to maintain a positive attitude under pressure
- Ability to use personal protective equipment as required
- Ability to communicate effectively with team members and customers
Job Qualifications
- Great customer service and interpersonal skills
- Strong leadership and supervisory skills
- Ability to work in a team environment
- Serve Safe Certification
- Ability to follow detailed written and verbal instructions
- Food service experience preferred
- Requires frequent lifting and transporting hot food items
- Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals, and other at-risk conditions
Job Duties
- Lead all aspects of and assist in preparation of food items for the day and dating products
- Coordinate and assist in setting up and breaking down stations designated by the manager
- Cook and otherwise prepare foods according to recipes and directions
- Responsible for use of accurate portions when preparing and serving items on the line
- Maintain daily temperature logs
- Responsible for taking samples of all food items on the line prior to serving the customers
- Alert management and pull food items that do not meet quality expectations
- Complete opening and closing station checklists
- Greet customers as they approach and leave the serving line
- Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
- Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
- Ensures that all work areas and serving utensils are cleaned and sanitized
- Responsible for accurate disposal of waste from the service line
- Transfers supplies and equipment between storage and work areas by hand or by cart
- Assist with daily safety observations and report safety hazards discovered in the location to management immediately
- Cross-train in areas as the need arises
- Able to work in concessions, catering, and special events required by your manager
- Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
- Completion of any task requested by a supervisor or member of the Aramark management team
- Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
- Request support from utility workers for sanitation issues of the line as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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