Food Service Worker Lead- ASU WEST - ASU-West

Surprise, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Career advancement opportunities

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries worldwide. Rooted in service and united by a common purpose, Aramark is dedicated to making a positive impact on its employees, partners, communities, and the planet. The company values diversity and equal employment opportunity, ensuring an inclusive workplace where everyone is empowered to reach their full potential. With a commitment to professional growth and fostering a supportive work environment, Aramark offers careers that develop talents, fuel passions, and inspire employees to pursue what matters most to them.

The Food Service Worker position at Aramark offers an exciting opportunity to contribute to the successful preparation and serving of meals while interacting warmly with customers. This role is essential in maintaining high standards of food quality and customer satisfaction. Working under the guidance of a manager, the Food Service Worker will assist with food preparation, portioning, cooking, and serving to ensure efficient and timely service. The ideal candidate for this role will be a team player who is organized, focused, accountable, and consistently brings a positive attitude to the workplace.

This job involves hands-on learning and the chance to develop valuable skills such as food handling, customer service, and teamwork. The Food Service Worker will engage in a variety of duties that include maintaining cleanliness, monitoring food safety standards, and taking part in cross-training opportunities across different food service areas including concessions, catering, and special events. The role also involves direct customer interaction, requiring the ability to greet customers, address their service concerns with a smile, and uphold quality expectations at all times.

Working at Aramark means being part of a mission-driven company that challenges its employees to grow professionally and personally. The Food Service Worker will play a vital role in delivering excellent food service and ensuring the satisfaction of every guest. Aramark supports its employees in navigating workplace challenges while encouraging learning and achievement through hands-on experiences and continual collaboration within a dynamic team environment. This position provides a solid foundation for future career advancement within Aramark, opening doors to leadership roles and specialized opportunities in the food service industry.

Job Requirements

High school diploma or equivalent
Previous food service experience preferred
Serve Safe Certification
Ability to lift frequently and transport hot food items safely
Ability to work in a fast-paced kitchen environment
Availability to work flexible hours including evenings, weekends and holidays
Ability to follow detailed written and verbal instructions
Willingness to wear required uniforms and personal protective equipment (PPE)
Strong communication and interpersonal skills
Physical ability to perform tasks involving bending, pushing, pulling, walking, and standing for extended periods

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting and transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensure that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfer supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed