Food Service Worker Lead

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $20.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Aramark is a global leader in providing food services, facilities, and uniform services to millions of customers every day across 15 countries. With a strong commitment to service and a unified purpose, Aramark focuses on making a positive impact for its employees, partners, communities, and the planet. The company fosters an inclusive environment where every employee is given equal opportunity to grow professionally, fuel their passions, and thrive in a supportive workplace. Aramark prides itself on creating a career experience that enables talent development, encourages passion, and empowers employees to reach their full potential. The company’s mission is deeply rooted in service, aiming to do great things for all stakeholders by upholding values such as respect, integrity, and teamwork. Aramark places a strong emphasis on diversity and inclusion, strictly adhering to non-discrimination policies based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, and other characteristics protected by law.

The Food Service Worker role at Aramark is designed for individuals who enjoy working in a fast-paced, team-oriented environment focused on delivering quality food service to customers. As a Food Service Worker, you will play a crucial role in assisting with food preparation, portioning meals, and serving food to guests efficiently and with care. Under the guidance of your manager, you will have the opportunity to develop new skills on the job, learning the ropes of food service while contributing positively to the customer experience. The role demands a positive attitude, accountability, organization, and a focused approach to daily tasks. Responsibilities include leading aspects of food preparation, coordinating setup and breakdown of workstations, maintaining food safety standards such as accurate portion control and temperature logging, and ensuring sanitation throughout the work environment.

Additionally, this position emphasizes customer interaction; you will greet customers warmly, solicit feedback on service quality, handle complaints professionally, and promote a welcoming atmosphere. Physical demands include lifting, bending, and working around kitchen equipment and potentially hazardous conditions like heat, steam, and chemicals. Opportunities for cross-training in concessions, catering, and special event service are provided, offering a varied and dynamic work experience. Aramark values safety, continuous improvement, and employee engagement, and expects workers to adhere to safety observations and report hazards promptly. If you are passionate about food service and ready to take initiative within a company that invests in its employees' growth, this role offers a meaningful and rewarding career path. Joining Aramark means becoming part of a global community dedicated to excellence in service and sustainability, with resources and support to help you succeed and advance.

Job Requirements

  • High school diploma or equivalent
  • Serve Safe Certification
  • Ability to lift frequently and transport hot food items
  • Ability to work in a kitchen environment with heat, steam, noise, and chemicals
  • Strong communication skills
  • Ability to follow detailed instructions
  • Ability to work in a team environment

Job Qualifications

  • Great customer service and interpersonal skills
  • Strong leadership and supervisory skills
  • Ability to work in a team environment
  • Serve Safe Certification
  • Ability to follow detailed written and verbal instructions
  • Food service experience preferred
  • Requires frequent lifting/transporting hot food items
  • Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

  • Lead all aspects of and assist in preparation of food items for the day and dating products
  • Coordinate and assist in setting up and breaking down stations designated by the manager
  • Cook and otherwise prepare foods according to recipes and directions
  • Responsible for use of accurate portions when preparing and serving items on the line
  • Maintain daily temperature logs
  • Responsible for taking samples of all food items on the line prior to serving the customers
  • Alert management and pull food items that do not meet quality expectations
  • Complete opening and closing station checklists
  • Greet customers as they approach and leave the serving line
  • Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
  • Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
  • Ensures that all work areas and serving utensils are cleaned and sanitized
  • Responsible for accurate disposal of waste from the service line
  • Transfers supplies and equipment between storage and work areas by hand or by cart
  • Assist with daily safety observations and report safety hazards discovered in the location to management immediately
  • Cross-train in areas as the need arises
  • Able to work in concessions, catering, and special events required by your manager
  • Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
  • Completion of any task requested by a supervisor or member of the Aramark management team
  • Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
  • Request support from utility workers for sanitation issues of the line as needed

Job Criteria

Experience

No experience required


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