Food Service Worker Lead

Lubbock, TX, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries around the world. Rooted in a strong culture of service and united by a clear purpose, Aramark strives to make a positive impact not only for its customers but also for its employees, partners, communities, and the planet. The company is committed to fostering an inclusive workplace where every employee enjoys equal employment opportunity and can participate fully in the life of the organization. Discrimination on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other protected characteristics is not tolerated. Aramark encourages professional growth and personal development as they firmly believe that a career with them should fuel passions, develop talents, and empower individuals to reach their highest potential. Working at Aramark means being part of a dynamic team in a supportive environment that values contribution, innovation, and dedication.

As a Food Service Worker at Aramark, you will be an essential member of the team focused on delivering high-quality food service to customers. This role offers hands-on experience in food preparation, portioning, and serving meals while working closely with knowledgeable managers who provide on-the-job training and ample opportunities for career advancement. The position is ideal for individuals who are organized, dedicated, and proactive, who thrive in a fast-paced environment and work well with others. Your responsibilities will range from preparing and cooking food items according to recipes and directions, managing station organization including setup and breakdown, to ensuring all food safety standards such as temperature checks and sampling are consistently met before service. Customer interaction is also a key element of this role where greeting guests, addressing concerns, and maintaining a positive attitude is crucial to providing excellent service and promoting a welcoming atmosphere.

You will be supported in cross-training and may have the chance to work various assignments including concessions, catering, and special events, allowing you to develop a diverse skillset. The position also involves participating in safety observations, maintaining sanitary workstations, and assisting with waste disposal while contributing to the overall cleanliness and efficiency of the food service area. With a culture that promotes teamwork and leadership, you may also be tasked with advising teammates on effective service delivery and coordinating with utility workers to resolve sanitation issues. The role acknowledges the physical demands involved, including lifting, transporting hot food items, and working in an environment with heated equipment, steam, and noise, making personal protective equipment use mandatory for safety. Joining Aramark as a Food Service Worker means entering a career path where the sky is truly the limit, encouraging employees to ignite their passion and pursue meaningful achievements in a supportive and rewarding workplace.

Job Requirements

Serve Safe Certification
ability to follow detailed written and verbal instructions
food service experience preferred
requires frequent lifting/transporting hot food items
ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Qualifications

Great customer service and interpersonal skills
strong leadership and supervisory skills
ability to work in a team environment
Serve Safe Certification
ability to follow detailed written and verbal instructions
food service experience preferred
requires frequent lifting/transporting hot food items
ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
coordinate and assist in setting up and breaking down stations designated by the manager
cook and otherwise prepare foods according to recipes and directions
responsible for use of accurate portions when preparing and serving items on the line
maintain daily temperature logs
responsible for taking samples of all food items on the line prior to serving the customers
alert management and pull food items that do not meet quality expectations
complete opening and closing station checklists
greet customers as they approach and leave the serving line
ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
ensures that all work areas and serving utensils are cleaned and sanitized
responsible for accurate disposal of waste from the service line
transfers supplies and equipment between storage and work areas by hand or by cart
assist with daily safety observations and report safety hazards discovered in the location to management immediately
cross-train in areas as the need arises
able to work in concessions, catering, and special events required by your manager
perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
completion of any task requested by a supervisor or member of the Aramark management team
lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
request support from utility workers for sanitation issues of the line as needed