Food Service Worker Lead

Frisco, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

training programs

Career advancement opportunities

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, operating in 15 countries and serving millions of guests daily. With a strong commitment to community, sustainability, and employee development, Aramark strives to create positive impacts for its partners, communities, and the planet. The company values diversity, inclusion, and equal employment opportunity, ensuring a supportive work environment where all employees can thrive regardless of race, color, religion, gender, or any other protected characteristics. Aramark's mission is deeply rooted in service and dedicated to doing great things for each other, its partners, and those it serves.

The Food Service Worker role at Aramark is an entry-level position designed for individuals who want to build a career in food service while gaining hands-on experience and skills. In this position, you will assist with food preparation, portioning meals, and serving customers under the guidance of your manager. This role is ideal for team players who are organized, focused, and accountable. A positive attitude is essential, as you will interact directly with guests, ensuring their dining experience meets or exceeds expectations.

Responsibilities include preparing food items according to recipes, maintaining food safety standards, and ensuring clean and sanitary workspaces. You will also participate in station setup and breakdown, temperature logging, quality assurance sampling, and customer service activities like greeting guests and responding to feedback. Safety is a priority, so you will be involved in daily safety observations and reporting hazards. The job also offers cross-training opportunities in areas such as concessions, catering, and special events, enabling you to broaden your experience.

Aramark encourages growth and learning on the job, offering guidance and support from management. The role may involve physical activities such as lifting, bending, and standing for extended periods, and requires compliance with personal protective equipment (PPE) use and uniform standards. The Food Service Worker position is flexible and dynamic, with duties that may evolve to meet business needs. By joining Aramark, you are stepping into a company that values your development, fosters a collaborative environment, and offers a path to future career advancement.

Job Requirements

high school diploma or equivalent
prior food service experience preferred
serve safe certification required
ability to lift and carry heavy items frequently
ability to stand for extended periods
willingness to work flexible hours including evenings and weekends
ability to follow safety and hygiene standards
good communication skills
physical capability to work in a kitchen environment with heat and loud noise
dependable and punctual

Job Qualifications

great customer service and interpersonal skills
strong leadership and supervisory skills
ability to work in a team environment
serve safe certification
ability to follow detailed written and verbal instructions
food service experience preferred
requires frequent lifting/transporting hot food items
ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Job Duties

lead all aspects of and assist in preparation of food items for the day and dating products
coordinate and assist in setting up and breaking down stations designated by the manager
cook and otherwise prepare foods according to recipes and directions
responsible for use of accurate portions when preparing and serving items on the line
maintain daily temperature logs
responsible for taking samples of all food items on the line prior to serving the customers
alert management and pull food items that do not meet quality expectations
complete opening and closing station checklists
greet customers as they approach and leave the serving line
ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
ensures that all work areas and serving utensils are cleaned and sanitized
responsible for accurate disposal of waste from the service line
transfers supplies and equipment between storage and work areas by hand or by cart
assist with daily safety observations and report safety hazards discovered in the location to management immediately
cross-train in areas as the need arises
able to work in concessions, catering, and special events required by your manager
perform tasks as requested by your manager on a weekly, bi-weekly, or monthly basis
completion of any task requested by a supervisor or member of the Aramark management team
lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
request support from utility workers for sanitation issues of the line as needed