Army and Air Force Exchange logo

Food Service Worker (CM-BK) - Offutt Burger King

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.33 - $21.41
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Work Schedule

Flexible
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Benefits

flexible scheduling
Shift Differential
Holiday pay
access to base facilities
Mass Transit program
Employee status at the Exchange

Job Description

The Army & Air Force Exchange Service, known simply as the Exchange, is a prominent retailer serving U.S. Army and Air Force installations across the globe. Operating as an $8 billion enterprise, the Exchange ranks among the top retail organizations, offering a diverse range of services including department stores, convenience stores, restaurants, movie theaters, and an online shopping platform. These services cater primarily to Soldiers, Airmen, and their families, ensuring they have ready access to American goods and services irrespective of where they serve, from bases in Germany, Italy, England, Turkey, South Korea, and Japan to stores in operational theaters such as Iraq and Afghanistan. The Exchange is dedicated to supporting the military community worldwide by providing quality products, essential conveniences, and a customer-focused shopping experience.

The Food Service Worker role at Burger King, located at the Offutt Exchange, presents an exciting opportunity within this renowned organization. This position is part of the Hospitality and Restaurant Operations career area and offers a dynamic, fast-paced work environment that encourages employees to showcase their personality while delivering excellent customer service. As a Food Service Worker, you will be responsible for preparing flavorful, flame-broiled burgers and ensuring every customer enjoys a welcoming and memorable experience at the restaurant. Your daily interactions will involve greeting customers with eye contact and a genuine smile, listening actively to their preferences, and efficiently completing their orders with accuracy and a friendly demeanor. Beyond routine service, the role emphasizes personal connections and team collaboration, making it a great fit for individuals who thrive in social, lively settings.

The Exchange prioritizes employee development and growth, providing the necessary tools and resources for success. The position offers flexible scheduling and shift differentials or holiday pay for qualifying associates, enhancing work-life balance. Additionally, employees enjoy access to base facilities, participation in the Mass Transit program, and employment benefits tied to being a member of the Exchange family. This role is not just about working at a fast food outlet but becoming part of a supportive community that values your contribution and encourages your career advancement. The salary range for this position is competitive, starting at $18.33 and going up to $21.41 per hour, reflecting the importance of delivering quality service in a military retail environment. There are currently two positions available, with applications accepted until June 23, 2026.

Joining the Exchange as a Food Service Worker at Burger King means more than serving meals; it means contributing to an enterprise dedicated to the well-being of those who serve the nation. Employees are encouraged to cross-train and adapt to various roles within the store, enhancing versatility and job satisfaction. The ideal candidate will be physically capable of lifting up to 30 pounds, quick-thinking, tech-savvy, and proactive in sharing product knowledge. Excellent communication skills, attention to detail, and a welcoming attitude are essential. Fast food experience is preferred but not mandatory, making this role accessible to motivated individuals eager to develop their skills in a respected and rewarding setting.

Job Requirements

  • must be able to qualify for a food handlers card
  • completion of at least two years of high school preferred
  • able to lift up to 30 pounds occasionally lifting up to 45 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Qualifications

  • completion of at least two years of high school preferred
  • ability to follow oral instructions and do simple tasks that are easy to learn
  • able to lift up to 30 pounds occasionally lifting up to 45 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Duties

  • greet every customer with eye contact and smile in your authentic way
  • acknowledge every waiting customer as soon as they arrive to the register
  • listen to customer needs and ask appropriate follow-up questions
  • ensure customers have an extraordinary experience while shopping
  • complete transactions accurately and efficiently while engaging customers in appropriate conversation

Job Criteria

Experience

Entry Level (1-2 years)


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