Marine Corps Community Services logo

FOOD SERVICE WORKER (BARISTA) A02* (FLEX) STARBUCKS

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $22.98
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

Marine Corps Community Services (MCCS) is a vital organization dedicated to supporting and enhancing the quality of life for Marines, their families, and others within the Marine Corps Community. MCCS operates as a comprehensive program offering a wide range of services that contribute to the well-being, morale, and readiness of the Marine Corps. The organization fosters a team-oriented environment that includes military personnel, civilian employees, contractors, and volunteers, all collaborating to maintain smooth and effective operations. MCCS is deeply committed to the Marine Corps and its values, providing service-based support that never wavers in dedication or quality.

Located at Marine Corps Base Hawaii (MCBH), Marine Corps Air Station (MCAS), Kaneohe Bay, Oahu, HI, MCCS is currently seeking a skilled and dedicated individual to join their team as a FLEX Food Service Worker (Barista), classified under the A02 pay grade. This position plays a critical role in delivering exceptional food service experiences to the Marine Corps community, particularly through Starbucks operations on base.

The FLEX Food Service Worker (Barista) is responsible for preparing and serving a variety of specialty coffee beverages, hot and cold food items, desserts, and condiments with strict adherence to established recipes and presentation standards. This role requires proficiency in operating food service counters and side service stands, utilizing suggestive selling techniques to enhance product sales, and maintaining a clean, safe, and appealing environment. Additionally, the employee will handle large coffee brewing urns, ensure proper portion control of food and beverages, and operate cash registers accurately.

Providing world-class customer service is a paramount requirement for this role. The barista must engage positively and courteously with customers, demonstrating friendly communication, active problem-solving skills, and responsiveness to customer satisfaction feedback. Safety and sanitation are foundational priorities; the incumbent must follow all safety regulations, hygiene standards, and sanitation guidelines to prevent contamination and uphold a high standard of cleanliness.

Physical aspects of the job include light to moderate physical effort such as frequent lifting, standing, walking, and the ability to carry objects weighing up to 45 pounds independently. The work environment can range from warm and noisy kitchen areas to exposure to potential hazards like minor cuts, burns, and slippery floors, demanding vigilance and adherence to safety protocols. The FLEX Food Service Worker will also complete necessary prevention maintenance on equipment and adhere to store policies that govern workflow and product management.

MCCS offers a dynamic work atmosphere deeply rooted in values of equality, diversity, and inclusion. Employees are expected to actively support equal employment opportunity principles and the prevention of sexual harassment, helping to foster a respectful and professional workplace. Candidates are required to obtain a Hawaii Food Handlers Certificate within 14 days of employment and be available to work at least three shifts per week.

Overall, this position offers a unique opportunity to contribute meaningfully to the morale and welfare of the Marine Corps community by delivering high-quality food and beverage service in a team-centered, supportive environment. MCCS encourages motivated individuals who thrive in fast-paced, customer-focused roles and who uphold a commitment to excellence and service to apply via their official careers website.

Job Requirements

  • High school diploma or equivalent
  • Ability to perform tasks with several steps in sequence
  • Availability to work at least three shifts per week
  • Ability to obtain Hawaii Food Handlers Certificate within first 14 days of employment
  • Ability to lift and carry objects up to 45 lbs independently and assist with heavier items
  • Willingness to follow safety and sanitation guidelines
  • Strong communication and customer service skills
  • Ability to stand and walk for extended periods
  • Commitment to uphold EEO principles and workplace safety
  • Authorization to work in the United States

Job Qualifications

  • Skill to perform tasks with several steps and use judgment in the performance of sequential tasks
  • Skill to serve uniform individual portions and to avoid distractions
  • Skill to perform simple arithmetic
  • Ability to read and follow instructions
  • Working knowledge of common sanitation procedures to prevent contamination and perform work according to established safety guidelines
  • Ability to uphold a high level of impeccable hygiene
  • Ability to obtain a Hawaii Food Handlers Certificate within first 14 days to meet training requirements
  • Must be available to work at least three shifts in a work week

Job Duties

  • Perform tasks with several steps or sequences such as setting up food service counters and side service stands with hot and cold food and beverages including desserts and condiments
  • Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales
  • Provide quality beverages such as espresso drinks, Coffee of the Week, Whole Bean, and food products consistent with established recipe and presentation standards
  • Use suggestive selling techniques to sell associated products
  • Serve food and beverages
  • Make coffee in large urns according to the number of servings desired with responsibility for timing and brewing
  • Properly clean dishwasher, associated appliances, and maintain customer service area and equipment in a clean and appealing manner
  • Perform preventative maintenance on equipment according to established checklists and schedules
  • Follow store policies and procedures for operational flow
  • Adhere to established standards for merchandising, stocking, rotating, and storing all products
  • Operate cash register and be responsible for own changes
  • Complete prescribed training
  • Provide world class customer service with an emphasis on courtesy
  • Assist customers and communicate positively in a friendly manner
  • Acknowledge customers, smile and make eye contact
  • Ask questions to determine, verify and solve problems
  • Check for satisfaction on the quality of goods and services
  • Take action to solve problems quickly
  • Alert the higher-level supervisor or proper point of contact for help when problems arise
  • Adhere to safety regulations and standards
  • Observe established sanitation guidelines for all products
  • Use required safety equipment and observe safe work procedures
  • Promptly report any workplace hazards, injury, occupational illness, or property damage to the immediate supervisor
  • Adhere to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment
  • Perform other related duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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