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Food Service Worker

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Tuition Assistance

Job Description

Brown University is a prestigious institution renowned not only for its academic excellence but also for its commitment to creating an inclusive and supportive working environment. Known globally for fostering innovation, research, and diversity, Brown University provides exceptional educational experiences and services to its community. Within its campus, the Dining Services department plays a crucial role in enhancing the daily lives of students, faculty, and staff by providing nutritious, high-quality food and exceptional customer service in diverse dining environments. Brown Dining Services is committed to maintaining high standards of food safety, quality, and customer satisfaction while fostering a welcoming atmosphere in all of its dining venues.

The Food Service Worker position at Brown University is a vital role within Dining Services, focused on food preparation, service, and support in a fast-paced, customer-focused environment. This full-time, regular employee position requires dedication to quality service, cleanliness, and efficiency to ensure the dining operations run smoothly and effectively. The Food Service Worker will engage with customers directly, offering friendly service and accurate information about menu items and ingredients. They will be responsible for maintaining food safety standards, preparing and finishing food items such as sandwiches and grilled foods, restocking supplies, and assisting with special dining functions and buffets. Additionally, employees in this role maintain the cleanliness and orderliness of the service and dining areas, operate dishwashing and beverage dispensing equipment safely, and carry out cashier and other requested duties. This role involves physical activity, such as standing for extended periods, lifting and moving supplies, operating kitchen equipment safely, and complying with personal protective equipment guidelines to ensure a safe work environment.

The position demands excellent multitasking skills, high manual dexterity, and an ability to thrive under pre-established priorities in a dynamic setting. Candidates must abide by Brown University’s high standards for sanitation, safety, and customer interaction. This role offers an opportunity to be part of a respected university community that values diversity, equity, and inclusion. Brown University provides a comprehensive benefits package and supports professional growth, making this an excellent career opportunity within the food service industry at a notable academic institution.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food service or customer service preferred
  • ability to stand for extended periods
  • ability to lift up to 50 pounds
  • ability to push and/or pull carts weighing up to 75 pounds
  • good vision including close, color, and depth perception
  • ability to adjust focus
  • must wear cut resistance gloves when using sharp tools
  • willingness to adhere to safety and sanitation protocols
  • ability to work full time 40 hours per week
  • onsite work location
  • must pass a satisfactory records check by Brown University

Job Qualifications

  • Positive and friendly customer relations skills
  • ability to understand and follow instruction
  • basic math ability related to portion control, counting, restocking, and cashier/checker duties
  • ability to complete tasks quickly, thoroughly, and safely
  • ability to handle complex duties, anticipate needs, and juggle multiple tasks with pre-established priorities
  • ability to operate assigned equipment correctly and safely
  • high manual dexterity with quickness, accuracy, and safety
  • ability to tolerate heat and cold temperatures
  • consistent use of personal protective equipment per Brown Dining Services guidelines

Job Duties

  • Provide friendly, efficient service and presentation of food to customers
  • answer questions related to food and ingredients served
  • assure proper temperature of food
  • perform finish production such as sandwich preparation, grilling, slicing, assembling, and mixing beverages
  • maintain a neat and orderly service area
  • restock food and supplies as requested
  • assist with preparation and service for special functions and buffets
  • clean and sanitize work area, tables, chairs, pots and pans, utensils and equipment
  • remove trash and dispose of in proper containers
  • break down soiled trays and sort components for washing
  • feed and unload conveyor dishwashing machines and sort silverware
  • operate, clean and maintain equipment such as dishwashing machines and beverage dispensers
  • ensure proper use of dishwashing machines and cleaning supplies
  • set up rooms for functions and move furniture as needed
  • assist in unloading delivery trucks and storing foodstuffs
  • observe safety and sanitation standards
  • maintain a neat, well-groomed appearance
  • perform cashier/check and other duties as requested

Job Criteria

Experience

No experience required


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