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Food Service Worker

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid sick leave
vacation
401(k)

Job Description

SSP America operates several restaurants throughout the Spokane International Airport, providing travelers and visitors with a variety of dining options. Known for its portfolio of local favorites such as Fir and Pine, Meltz Extreme Grilled Cheese, Thomas Hammer Coffee Roasters, and more, SSP America focuses on delivering high-quality food service experiences in fast-paced environments. These establishments offer a mix of quick service and casual dining, ensuring that every guest receives prompt, attentive, and friendly service while enjoying delicious meals and beverages. SSP America is committed to maintaining a positive work environment that values customer respect and employee development.

The Food Service Worker role at SSP America is an essential part of the team, dedicated to delivering exceptional customer service with warm, friendly smiles and a professional attitude. This full-time position offers an hourly wage of $20.00 and is available for immediate hiring, making it an excellent opportunity for individuals who thrive in dynamic, fast-paced settings such as quick service restaurants, coffee shops, or other fast casual concepts. Food Service Workers are expected to be comfortable operating point-of-sale systems, handling order transactions accurately, and ensuring food safety and cleanliness standards are met.

As a Food Service Worker, you will be responsible for greeting guests courteously, processing their orders efficiently, and maintaining the cleanliness and organization of your work area and any equipment used throughout your shift. You will perform key tasks including the setup, maintenance, cleaning, and breakdown of machinery and equipment, as well as completing required checklists to ensure operational standards are consistently upheld. Additionally, this role involves general cleaning duties adherence to health standards, such as cleaning coolers, refrigerators, and trash containers, ensuring a safe and welcoming environment for customers and team members alike.

With benefits that promote employee well-being and job satisfaction, SSP America offers a comprehensive package including medical, dental, and vision insurance, life insurance, and additional on-the-job injury leave. Employees benefit from paid sick leave, vacation accrual, paid holidays, and a personal day after completing one year of service. SSP America also provides a 401(k) plan with employer matching, as well as an employee assistance program (EAP) to support mental and emotional health. Transportation needs are supported through parking passes or transit subsidies, along with a generous meal plan that allows employees to enjoy free meals during shifts of five or more hours.

Joining the SSP America team means becoming part of a diverse, inclusive workplace where equal opportunity is a core value. The company ensures that employment decisions are made without discrimination and is committed to providing reasonable accommodations throughout the hiring process. If you have experience working in fast service food environments and value working with a team that prioritizes customer respect and high service standards, this Food Service Worker position at Spokane International Airport offers a rewarding path with competitive pay and excellent benefits.

Job Requirements

  • High school diploma or equivalent preferred
  • experience working in quick service or fast casual dining environments
  • ability to stand for extended periods
  • availability for full-time employment
  • ability to work varied shifts including weekends and holidays
  • reliable transportation to Spokane International Airport
  • good interpersonal skills and a friendly attitude

Job Qualifications

  • High school diploma or equivalent preferred
  • experience in quick service, coffee shop, or fast casual restaurant environments
  • basic math skills for payment processing
  • ability to operate POS systems accurately
  • strong communication and customer service skills
  • ability to work in fast-paced environments
  • ability to follow instructions and maintain cleanliness and safety standards

Job Duties

  • Greet guests in a courteous and friendly manner
  • process orders and enter them accurately into the POS system
  • receive payment from the customer and process change
  • responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
  • complete opening, on-going, and closing checklists as required
  • return all items used during your shift to the proper place, clean and organize all work and storage areas including all coolers and refrigerators, empty and re-line all trash containers
  • perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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