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Food Service Worker

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life AD and D insurance
Employee assistance program
401K plan with Employer Matching
Vacation pay
personal day
Paid holidays
Paid sick leave
Parking pass or transit subsidy
meal plan

Job Description

SSP America is a prominent operator of various restaurant brands throughout Spokane International Airport, featuring a diverse portfolio that includes well-loved local establishments such as Fir and Pine, Meltz Extreme Grilled Cheese, Thomas Hammer Coffee Roasters, and several others. The company is well-regarded for creating enjoyable dining experiences for travelers by providing quality food and excellent customer service in a fast-paced airport environment. SSP America emphasizes a commitment to hospitality, customer satisfaction, and operational excellence, making it a reputable employer within the food service industry at the airport.

The company is currently hiring Food Service Workers on a full-time basis, offering a competitive wage of $20.00 per hour and immediate employment opportunities. This role is ideally suited for individuals who thrive in fast-service restaurant environments, including quick service restaurants, coffee shops, and fast casual dining concepts. Food Service Workers at SSP America play a critical role in the seamless operation of their restaurant outlets, ensuring that guests are greeted warmly, orders are processed efficiently, and food is delivered promptly and accurately.

Food Service Workers are responsible for upholding the company’s high standards of cleanliness, safety, and customer service. They manage a variety of tasks such as handling customer transactions using POS systems, maintaining equipment, completing shift checklists, and ensuring that their work areas are kept clean and organized throughout their shifts. Their work involves direct contact with customers where they demonstrate friendliness and respect, enhancing the overall dining experience. Additionally, they perform essential tasks such as the breakdown and cleaning of machinery and equipment, adhering closely to health and safety regulations.

The role demands excellent multitasking skills and the ability to work efficiently in fast-paced and dynamic environments, typical of airport dining venues. SSP America offers a supportive and inclusive workplace where employees can grow professionally while gaining valuable experience in the food service sector. The company values diversity and promotes equality, providing reasonable accommodations during the hiring process as needed to comply with legal standards.

The comprehensive benefits package offered to Food Service Workers at SSP America supports employee well-being and work-life balance. It includes medical, dental, and vision insurance, life and accidental death & dismemberment insurance, and employee assistance programs. There are also retirement benefits through a 401(k) plan with employer matching, paid vacation, paid holidays, personal days, and sick leave. Employees benefit from transportation subsidies such as parking passes or transit reimbursements, as well as meal allowances for shifts exceeding five hours.

Overall, SSP America offers a fulfilling and stable career opportunity for individuals passionate about food service and customer interaction in an airport setting. This role is ideal for candidates looking for steady employment with competitive pay, comprehensive benefits, and the chance to be part of a well-established restaurant management company focused on delivering excellent guest experiences.

Job Requirements

  • High school diploma or equivalent
  • previous food service experience preferred
  • ability to stand for extended periods
  • ability to work flexible shifts including weekends and holidays
  • strong teamwork skills
  • basic math skills for handling transactions
  • ability to comply with food safety regulations

Job Qualifications

  • Previous experience in quick service restaurants, coffee or tea shops, or fast casual restaurant concepts preferred
  • ability to work efficiently in fast-paced environments
  • strong customer service skills
  • ability to operate POS systems
  • strong communication and interpersonal skills
  • ability to follow health and safety protocols
  • willingness to work flexible hours

Job Duties

  • Greet guests in a courteous and friendly manner
  • process orders and enter them accurately into the POS system
  • receive payment from the customer and process change
  • responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
  • complete opening, on-going, and closing checklists as required
  • return all items used during your shift to the proper place, clean and organize all work and storage areas (including all coolers and refrigerators), empty and re-line all trash containers
  • perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • other duties as assigned

Job Criteria

Experience

No experience required


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