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Food Service Worker

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.04 - $21.05
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
shift differential pay
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
employee status with DoD

Job Description

Subway is a globally recognized fast-food restaurant franchise known for providing fresh, customizable sandwiches made with high-quality ingredients. As part of its commitment to community-focused service and family values, Subway offers an engaging work environment where employees are valued as key contributors to the customer experience. The company prides itself on creating a welcoming and friendly atmosphere not only for guests but also for its team members, emphasizing personal and professional growth. Working at Subway means becoming part of a team that values your individuality, promotes customer satisfaction, and fosters a positive workplace culture that reflects its dedication to service excellence.

The Food Service Worker role at Subway is essential in delivering an exceptional customer experience. The position centers on greeting customers warmly, preparing fresh and delicious sandwiches according to individual preferences, and maintaining the highest standards of food quality and service. Being the face of the Subway brand, you are responsible for making customers feel welcome and ensuring they leave satisfied, which drives repeat business and brand loyalty. This role requires a friendly demeanor, good communication skills, and the ability to think quickly to address customer needs effectively. You will engage customers with genuine enthusiasm and ensure transactions are completed accurately and efficiently. Responsibilities also include working collaboratively with team members, supporting operations through flexible roles, and contributing to a clean and organized store environment.

Subway offers flexible scheduling to accommodate various lifestyles and priorities. Additionally, the employment benefits package includes comprehensive medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, as well as traditional pension and 401(k) plans for qualifying associates. Employees also have access to base facilities, mass transit programs, and status as employees of the Department of Defense (DoD), underscoring Subway’s commitment to supporting its workforce comprehensively.

Joining Subway as a Food Service Worker means more than just a job; it is an opportunity to develop valuable skills within a supportive and growth-oriented environment. The company invests in employees by providing tools and resources necessary for success, encouraging cross-training, and nurturing advancement potential. Whether you have experience in fast food or are new to the industry, Subway welcomes your enthusiasm and initiative to contribute to its customer-focused mission. This role is ideal for individuals who enjoy interacting with people, thrive in a fast-paced setting, and are committed to delivering exceptional service at every customer touchpoint. Embrace the chance to be part of a respected global brand where your contributions make a meaningful difference each day.

Job Requirements

  • high school diploma or equivalent
  • able to lift up to 45 pounds, occasional lifting over 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Qualifications

  • able to lift up to 45 pounds, occasional lifting over 50 pounds
  • able to learn and adapt to current technology needs
  • able to think quickly on the spot to answer customer questions
  • able to take initiative
  • able to share brand knowledge
  • excellent attention to detail
  • willing to cross-train and work in other areas of the store as needed
  • must possess a welcoming and helpful attitude toward customers and other team members
  • excellent communication skills
  • basic computer skills
  • fast food experience preferred

Job Duties

  • greet every customer with eye contact and smile in your authentic way
  • acknowledge every waiting customer as soon as they arrive at the register to let them know you’ll be right with them
  • listen to customer needs and ask appropriate follow-up questions to ensure you offer suitable products that meet the specific needs of the customer
  • ensure customers have an extraordinary experience while shopping
  • complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • prepare fresh and delicious sandwiches using high-quality ingredients
  • maintain clean and organized work areas to uphold sanitary standards

Job Criteria

Experience

Entry Level (1-2 years)


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