Food Service Worker

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.25
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Work Schedule

Standard Hours
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Benefits

Food provided
Commuter assistance

Job Description

SSP America is a leading provider of food and beverage services in travel locations, including airports. Operating several outlets within the Minneapolis-St. Paul International Airport, SSP America strives to offer travelers top-notch dining experiences with convenience and excellent customer service. As a major player in the food service industry, SSP America focuses on delivering quality food and beverages while maintaining high standards of hygiene and customer satisfaction. The company values diversity, inclusion, and equal opportunity, aiming to create a positive work environment where all employees feel valued, motivated, and supported in their roles. SSP America encourages applications from candidates of diverse backgrounds, ensuring an inclusive workforce that respects human rights and promotes equality. Joining SSP America means being part of a dynamic team committed to excellence, community impact, and the wellbeing of its staff.

The Food Service Worker position at SSP America located inside the Minneapolis-St. Paul International Airport is a full-time role offering $19.25 per hour plus tips, averaging an additional $5 per hour in gratuities. This employment opportunity also includes benefits such as paid vacation and sick time, commuter benefits, and more. The role is vital to ensuring that food and beverage services run smoothly, creating a welcoming atmosphere for travelers who rely on timely and high-quality dining options during their journeys.

As a Food Service Worker, you will be responsible for preparing, serving, selling, and stocking food and beverages. Your duties will include greeting guests warmly, processing orders accurately using POS systems, handling payments, and maintaining cleanliness and organization of the workspace and equipment. This role requires strong communication skills, attention to detail, and the ability to perform various physical tasks, such as standing for extended periods and managing stock. As part of the team, you will be involved in receiving shipments, completing opening and closing checklists, and adhering strictly to health and safety standards. SSP America values employees who can work efficiently in a fast-paced airport environment while delivering outstanding service that meets customer expectations.

Working at SSP America not only offers competitive pay and benefits but also provides opportunities to grow professionally within a supportive and inclusive company. The food service environment is dynamic, offering a chance to interact with diverse guests and develop strong customer service skills. SSP America prioritizes the safety and wellness of its staff by providing paid sick leave and vacation time, allowing you to balance work and personal life effectively. The company also offers commuter benefits to accommodate the travel needs of its airport employees. Overall, this role is ideal for individuals seeking a stable full-time job in food service with a reputable employer emphasizing employee care and community values.

Job Requirements

  • At least 18 years old
  • One year experience in food service
  • High school diploma preferred
  • Verbal and written communication skills
  • Ability to read, speak, and understand English
  • Basic math skills
  • Food handlers permit
  • Brand certification
  • Ability to remember and promote menu items
  • Ability to operate POS systems
  • Ability to stand and work in confined spaces for long periods

Job Qualifications

  • At least 18 years old
  • One year experience working in food service environment
  • High school diploma preferred
  • Verbal and written communication skills
  • Ability to read, speak, and understand English
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
  • Food handlers permit as required by law
  • Brand certification as required
  • Ability to remember, recite, and promote the variety of menu items
  • Ability to operate a keyboard and point of sale procedures

Job Duties

  • Greet guests in a courteous and friendly manner
  • Process orders and enter them accurately into the POS system
  • Receive payment from the customer and process change
  • Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment
  • Complete opening, on-going, and closing checklists as required
  • Return all items used during your shift to the proper place, clean and organize all work and storage areas including all coolers and refrigerators, empty and re-line all trash containers
  • Perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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