Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
ETC in Mazomanie is a vibrant community-centric establishment dedicated to providing exceptional food and memorable experiences. Known for its commitment to quality and customer satisfaction, ETC combines the best of culinary arts with excellent service to create a warm and inviting atmosphere. As a respected name in the local foodservice industry, ETC prides itself on its innovative approach to menu creation, event coordination, and guest engagement, making it a sought-after destination for both locals and visitors. The company culture emphasizes teamwork, positivity, and a passion for delivering outstanding service, fostering an environment where employees can thrive and grow professionally.
The Food Service Team Lead position at ETC is a pivotal role that combines culinary expertise with leadership responsibilities. This role involves crafting creative and appealing menus, supporting and organizing events, and ensuring the smooth operation of daily food service activities. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to lead a team with energy and enthusiasm. You will be responsible for overseeing deli department budgets, managing orders and inventory, maintaining food safety standards, and coordinating catering needs. Additionally, you will assist in training staff, managing personnel issues, and ensuring all work is completed efficiently and to a high standard. This role demands a proactive, personable leader committed to maintaining ETC's high standards of customer service and operational excellence, making it a perfect opportunity for someone who enjoys working in a dynamic, fast-paced foodservice environment and is passionate about people and food.
The Food Service Team Lead position at ETC is a pivotal role that combines culinary expertise with leadership responsibilities. This role involves crafting creative and appealing menus, supporting and organizing events, and ensuring the smooth operation of daily food service activities. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to lead a team with energy and enthusiasm. You will be responsible for overseeing deli department budgets, managing orders and inventory, maintaining food safety standards, and coordinating catering needs. Additionally, you will assist in training staff, managing personnel issues, and ensuring all work is completed efficiently and to a high standard. This role demands a proactive, personable leader committed to maintaining ETC's high standards of customer service and operational excellence, making it a perfect opportunity for someone who enjoys working in a dynamic, fast-paced foodservice environment and is passionate about people and food.
Job Requirements
- Associates degree or equivalent experience required
- certification as required by the Wisconsin Department of Health
- 1 - 2 years of experience in the field or a related area
- familiarity with a variety of field concepts, practices, and procedures required
- experience in leading and directing the work of others
- demonstrated ability to handle multiple tasks and details simultaneously
- requires self-direction, tact, diplomacy, and a clear, courteous and professional manner when dealing with the public
- must demonstrate effective communication skills and the ability to work cooperatively with staff inside and outside of the company
- maintains Food Service industry knowledge by attending educational workshops or classes and attending related expos regularly
- ability to lift 30 lbs
- experience with Excel and Bookkeeping programs desirable
Job Qualifications
- Associates degree or equivalent experience
- certification as required by the Wisconsin Department of Health
- 1 - 2 years of experience in the field or related areas
- familiarity with field concepts, practices, and procedures
- experience leading and directing others
- creativity and latitude in approach
- ability to manage multiple tasks simultaneously
- self-direction, tact, diplomacy, and professionalism
- effective communication skills
- ability to work cooperatively with staff
- maintain industry knowledge through workshops and expos
- ability to lift 30 lbs
- experience with Excel and bookkeeping programs desirable
Job Duties
- Assists Events and Amenities Manager with deli department budgets and daily money reconciliation
- plan and create menu offerings
- responsible for ordering, inventory, and quality of products
- ensure food safety and sanitation regulations are followed and meet hygiene standards
- assist events team in the planning and coordination of specialty theme events
- coordinate catering needs
- assist Food Service team with the preparation and serving of food and cleanup of kitchen and service areas
- maintain good customer relations by serving customers with a positive attitude and a friendly, professional demeanor
- performs other duties as assigned
- completes special projects and requests in a timely and positive fashion
- organizes and prioritizes workload for employees daily with direction from manager
- communicates identifiable problems to management
- ensures priorities are met and jobs are completed on time
- assists the manager in training employees including orientation and on-the-job training
- provides objective input on employee performance
- communicates personnel issues to manager
- assists in time sheet comparisons
- assists in communicating policies to employees
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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