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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Cleveland Metroparks is a dynamic park district renowned for providing exceptional outdoor recreation opportunities across Northeast Ohio. Committed to preserving the natural environment while promoting community engagement, Cleveland Metroparks offers a diverse range of amenities including trails, nature centers, golf courses, and arts and cultural events. The organization is dedicated to enhancing the quality of life for residents and visitors by maintaining beautiful, accessible parks and facilities that cater to all ages and interests. It operates in a manner that balances environmental stewardship with recreational development, ensuring sustainable enjoyment of the region's natural resources for generations to come.
The... Show More
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Job Requirements
- High school diploma required
- Associate's degree in recreation, business, or hospitality preferred
- Three years of relevant experience, including two years of supervisory experience
Job Qualifications
- Valid driver's license
- Ability to obtain ServSafe, TIPS, and First Aid/CPR/AED certifications within six months
- Knowledge of food service equipment, POS systems, and seasonal facility operations
- Strong communication, leadership, organizational, and problem-solving skills
- Proficiency with Microsoft Office
- Ability to work independently, maintain confidentiality, and manage multiple priorities
Job Duties
- Assist in managing and evaluating concession, restaurant, and winter recreation programs
- Serve as acting supervisor in the manager's absence
- Help develop and implement operational policies, facility procedures, and annual work plans
- Monitor facilities, public use, and program effectiveness
- recommend improvements
- Ensure compliance with health department codes and state regulations
- maintain relationships with local health departments
- Hire, train, schedule, and supervise seasonal staff
- process payroll and HR documentation
- Provide staff training in customer service, sanitation, revenue handling, and operational standards
- Oversee fee collection, revenue reporting, and daily operational records
- Assist with operating and capital budgets, purchasing, vendor coordination, and equipment needs
- Manage food service operations including menu planning, supply ordering, cost estimation, and quality control
- Maintain a safe work environment and respond to hazards
- Participate in long- and short-term departmental planning
- Provide direct food service as needed (eligible for tips when performing customer-facing duties)
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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